I had a phone interview the day after I applied online. The woman's name was Claire, and she seemed very nice and laid back. I was on the phone for about a half hour going over my resume and she asked general interview questions.

I applied online and about a week later I received a call for a telephone screen. After the phone screen, approximately another week later, I was invited for an in person interview with 2 managers. During that interview I was asked to shadow a current employee for about 20 minutes. Before I left I was asked to schedule another in person interview with 3 more managers the next week. A day after this interview I was offered a position from HR.