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      Travelers

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      Ricerche correlate: Recensioni su Travelers | Offerte di lavoro di Travelers | Stipendi di Travelers | Benefit di Travelers
      Colloqui di TravelersColloqui per Customer Service Representative presso TravelersColloquio di Travelers


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      Colloquio per Customer Service Representative

      17 mag 2015
      Dipendente anonimo
      Houston, TX
      Offerta accettata
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 7 settimane. Ho sostenuto un colloquio presso Travelers (Houston, TX) nel mese di apr 2015

      Colloquio

      Applied online on the company website. Was called about 2 days after and scheduled a visit for testing that same week. Testing consisted of typing, math, reading and problem solving. It took a total of just over 2 hours to complete. Was called later that morning and told that I passed and to scheduled an interview and job shadowing. Was given a set of date/times First thing I shadowed with a Rep for about 30 mins. I really like this because you get a good idea what the job will be like. I interviewed with 2 Unit Mangers. Both asked questions and took plenty of notes. The interview lasted an hour. Be sure to answer the questions with what you did and what was the end result. After the interview, I sat down with a second rep who went over QA. I was able to ask lots of questions with her about the position and expectations.

      Domande di colloquio [1]

      Domanda 1

      Name a time when you had a conflict with a co- worker(s). How did you handle it and what was the outcome? Name a time when you went above and beyond for a customer. Why do you want to work for Travelers? How do you feel about work that may feel repetitious?
      Rispondi alla domanda
      7

      Altre recensioni di colloqui per Customer Service Representative presso Travelers

      Colloquio per Customer Service Representative

      4 feb 2026
      Candidato anonimo a colloquio
      Hartford, CT
      Nessuna offerta
      Esperienza neutra
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Travelers (Hartford, CT)

      Colloquio

      Phone interview went well was not too intricate but also asked a lot of questions that didn’t necessarily relate to the role as I would have thought they should have

      Domande di colloquio [1]

      Domanda 1

      What my favorite part about my last job was
      Rispondi alla domanda
      avatar
      Risposta di Travelers
      3mo
      Thank you for taking the time to share your experience with us. We appreciate your feedback regarding your phone interview and the relevance of the questions you received.

      Colloquio per Customer Service Representative

      27 giu 2025
      Candidato anonimo a colloquio
      Houston, TX
      Offerta rifiutata
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho sostenuto un colloquio presso Travelers (Houston, TX)

      Colloquio

      The first interview provided a lot of valuable information about the position and company. During the second interview, I gained deeper insights into the organization and appreciated the opportunity to meet the division manager.

      Domande di colloquio [1]

      Domanda 1

      Can you describe a time you turned an unhappy customer into a satisfied one?
      Rispondi alla domanda

      Colloquio per Customer Service Representative (CSR)

      15 gen 2025
      Candidato anonimo a colloquio
      Knoxville, TN
      Nessuna offerta
      Esperienza neutra
      Colloquio difficile

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto un giorno. Ho sostenuto un colloquio presso Travelers (Knoxville, TN) nel mese di gen 2025

      Colloquio

      I got an interview setup with a recruiter who broke up a 40 minute call into 2 sections. 1st half was for going over the role and actually asking YOU what do you know about travelers and why are you interested in the position? She also went over my resume with me and asked for highlights/summaries of what I did and why I left. The second half of the role was the infamous behavioral interview. which was okay, I'll put the questions down below

      Domande di colloquio [5]

      Domanda 1

      What do you know about Travelers Insurance ?
      Rispondi alla domanda

      Domanda 2

      Why do you want to work for Travelers?
      Rispondi alla domanda

      Domanda 3

      Tell me about a time you had a challenging time with a customer and what you did to resolve it?
      Rispondi alla domanda

      Domanda 4

      Tell me about a time you had to execute a certain action without supervisor approval and why you did / how you did it
      Rispondi alla domanda

      Domanda 5

      What would your supervisor recognize as your strengths and why / weaknesses and why?
      Rispondi alla domanda
      3

      Le migliori aziende per "stipendio e benefit" vicino a te

      avatar
      Metropolitan
      3.5★Stipendio e benefit