Applied Online, received a call and scheduled an interview. When I arrived at the office, I noticed there were only 2 desks set up. Ms. Lisa Netro was new to her position and made the interviewing process very fun and informative. She was building a new team and looking to fill 13 spots and was new to her role as recruiter. The chairs in her office are so comfty! There were several questions and at the end we did a role play scenario where I was the customer service rep and she was the caller. After the interview, I sent a follow up email thanking her or my interview and answering her Twinkie question. I received a thank you email from her and was offered the job the next day!

Applied for job online, did not receive a response so had to call in to schedule a interview. Asked resume questions over the phone before scheduling a interview. Interview wasn't super long. Gave a scenario to show what would be done. Interview process runs smoothly. Both in person and virtual interviews are offered.