Hi, Anonymous! Thank you for your interest in working with Trust Relations, and for taking the time to share this feedback with us. We are disappointed to hear that your interview experience with us was not satisfactory. At Trust Relations, we are committed to continuous improvement so that our team and our processes become the best they can possibly be. As such, we've made updates to our recruitment process to reflect the constructive feedback you’ve shared here, to ensure future communications with new applicants are clearer. To address the concern you’ve expressed in this public forum: We employ a hybrid model at Trust Relations, including both full-time and freelance team members. Our philosophy is Intuitive Team Design, a term we coined to describe our unique approach to account staffing. In short, we match the needs of every brand with a custom-built team of experts based on their passions and expertise. (Like a skilled chef who cooks intuitively and adapts in real time, to craft the perfect dish.) Unlike traditional agencies which prioritize capacity over expertise, we curate teams based on our commitment to considerate culture and client fit. To accomplish this, we are always open to interviewing with exceptionally skilled applicants across a variety of markets and sectors, to expand our network even if we do not have an immediate opening. Then, we maintain applicants’ contact information and can reach out should a position open up for which we feel that person would be a perfect fit. Thank you again for taking the time to speak with us! We wish you all the best with your future endeavors, and we encourage you to keep in touch with any future updates to your resume by connecting with hr@trustrelations.agency.