Easily the hardest processes I've ever been in. Opening interview with recruiter, got some info on the position. Moved on to a tech interview. Grueling, super technical questions for about an hour non stop over the phone. Onsite in NYC was next. My way was 100% paid. A full day with more technical questions (board coding, hypothetical, book knowledge). 7 individuals over the course of the day.

First round, HR screen to see if you're a good fit. Then a phone interview with the manager of the systems department. The interviewer did not know how to conduct an interview and was just awkward. They told me I would hear back very shortly. I found out I did not get the position, because someone else from the company contacted me on Linkedin a month later to ask if I was interested in the same position. The interview was mostly centered around network topology. Either the interviewer thought he was hiring a network engineer, or I was confused about the position, and I believe it is the first one. A support person does not need to be a network engineer to perform the tasks outlined in the job description. It was a basic onsite support position. You should keep your candidates more informed and not leave them hanging. Re-evaluate your interviewing practices. Very unprofessional!