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      USAA

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      Ricerche correlate: Recensioni su USAA | Offerte di lavoro di USAA | Stipendi di USAA | Benefit di USAA
      Colloqui di USAAColloqui per Customer Service Representative presso USAAColloquio di USAA


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      Colloquio per Customer Service Representative

      27 giu 2016
      Candidato anonimo a colloquio
      Tampa, FL
      Nessuna offerta
      Esperienza negativa
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto un giorno. Ho sostenuto un colloquio presso USAA (Tampa, FL) nel mese di giu 2016

      Colloquio

      I applied online and did the assessment. The very next day I had an email inviting me for a phone interview. I prepared for the phone interview, and then about two hours before my interview I received an interview saying a different date and time. I emailed the recruiter back and asked if it was switched. She stated that it has. Well, I went about my day. I looked at my phone and seen that I had a missed call. It was a different recruiter on my voicemail saying that she will give me a few minutes to call her back before she moves on. Well, that was over an hour later that I got the message. I still called her back and told her that I received an email about the time change. She was unaware. I told her I would forward her the email but she said it was fine and that we would do the interview on the day and time that the email said. Well, the day came and my phone interview was at 230pm. I waited until 330pm and STILL NO CALL! I was upset because I was looking forward to the opportunity. I do not think that it is right that they did not call because I based my entire day around this (i have 3 kids whom I needed to get care for during the interview time to make sure it was quiet) and it is rather unprofessional not to do what you say you are going to do. I emailed the recruiter and asked if there was miscommunication between the other recruiters and no response. I emailed again asking if there was a way that we would reschedule since nobody called me and NO RESPONSE. Very rude and unprofessional. I would put the names on here but I am not going to stoop down to their levels.

      Domande di colloquio [1]

      Domanda 1

      The did not even do a phone interview because they never called.
      Rispondi alla domanda
      2

      Altre recensioni di colloqui per Customer Service Representative presso USAA

      Colloquio per Customer Service Representative (CSR)

      1 ott 2025
      Dipendente anonimo
      San Antonio, TX
      Offerta accettata
      Esperienza neutra
      Colloquio nella media

      Candidatura

      Ho sostenuto un colloquio presso USAA (San Antonio, TX)

      Colloquio

      Easy and super fast, it took me 2 weeks total from applying until getting an offer. Phone screen interview, and then in person with hiring manager. In person took about 30 minutes

      Domande di colloquio [1]

      Domanda 1

      Situation questions using star method
      Rispondi alla domanda

      Colloquio per Customer Service Representative

      9 lug 2025
      Candidato anonimo a colloquio
      Offerta rifiutata
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho sostenuto un colloquio presso USAA

      Colloquio

      After filling out the initial application I was invited to take an online skills assessment which included timed portions and was fairly lengthy. There was also a brief phone screening, and then an in person interview with the manager.

      Domande di colloquio [1]

      Domanda 1

      Why do you want to work for USAA?
      Rispondi alla domanda
      1

      Colloquio per Customer Service Representative

      28 apr 2025
      Candidato anonimo a colloquio
      San Antonio, TX
      Offerta rifiutata
      Esperienza negativa
      Colloquio difficile

      Candidatura

      Ho sostenuto un colloquio presso USAA (San Antonio, TX)

      Colloquio

      Very specific questions. Be really prepared to come up with a story on the spot. Nothing to do with the job description. They want you to sound like a robot.

      Domande di colloquio [1]

      Domanda 1

      Who was your favorite employer and why
      Rispondi alla domanda

      Le migliori aziende per "stipendio e benefit" vicino a te

      avatar
      Metropolitan
      3.5★Stipendio e benefit