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      USAA

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      Ricerche correlate: Recensioni su USAA | Offerte di lavoro di USAA | Stipendi di USAA | Benefit di USAA
      Colloqui di USAAColloqui per Member Service Representative presso USAAColloquio di USAA


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      Colloquio per Member Service Representative

      12 mag 2017
      Dipendente anonimo
      Offerta accettata
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso USAA

      Colloquio

      Applied online and received an email about 45 minutes later with an online assessment. Took the assessment and 2 days later I received an email about a job interview. After the first interview I was referred to a second one. After the second interview I was told wait 3-5 days for a response. About 24 hours later I received a job offer.

      Domande di colloquio [2]

      Domanda 1

      Name a time you successfully up sold a product.
      Rispondi alla domanda

      Domanda 2

      Have you ever dealt with a customer who did not want the services and ended up convincing them of signing up? If so how did you do it?
      2 risposte
      13

      Altre recensioni di colloqui per Member Service Representative presso USAA

      Colloquio per Member Services Representative

      29 apr 2025
      Dipendente anonimo
      San Antonio, TX
      Offerta accettata
      Esperienza positiva
      Colloquio facile

      Candidatura

      Ho sostenuto un colloquio presso USAA (San Antonio, TX)

      Colloquio

      The interview process is relatively straightforward. For any contact center role, they take into account any customer-facing positions you’ve had in the past and prioritize your most recent experience. Having at least some knowledge of the military community helps as USAA remains loyal to its member base, which is composed mostly of those who were in the military or have had family that served.

      Domande di colloquio [1]

      Domanda 1

      What was one experience where you noticed something was wrong, and what did you do to fix it? What did you learn from the experience?
      Rispondi alla domanda

      Colloquio per Member Service Representative

      15 gen 2025
      Dipendente anonimo
      Offerta accettata
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho sostenuto un colloquio presso USAA

      Colloquio

      2 sets of interviews, called back took about 2 weeks but varies, drug test, got a offer letter, then started work. Not a hard process if your familiar with it

      Domande di colloquio [1]

      Domanda 1

      Name a time you had conflict in the workplace?
      Rispondi alla domanda

      Colloquio per Member Service Representative

      21 nov 2017
      Candidato anonimo a colloquio
      San Antonio, TX
      Nessuna offerta
      Esperienza positiva
      Colloquio difficile

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 4 settimane. Ho sostenuto un colloquio presso USAA (San Antonio, TX) nel mese di nov 2017

      Colloquio

      Once I put in my application on line 2 weeks later I received an email to take an assignment test within 48 hrs One week after that I received an email scheduling a phone interview lasted around 30 minutes Next you received an email saying you didn’t qualify or a phone call for a face to face interview

      Domande di colloquio [1]

      Domanda 1

      How do you handle an angry customer
      Rispondi alla domanda