Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso USAA
Colloquio
After applying they send you an electronic test. The test is pretty easy, a few basic math questions. Take time to read through the practice of the customer service side as it evaluates how well you handle a customer service and sales call. Depending on how well you did on that test then you move to a phone interview. The phone interview asks a lot of sales questions but was a bit easier than the in person. The in-person interview they try to throw you off by asking the usual STAR method questions in a different way. They are looking for how fast you think on your feet and can convince someone to do something ie. get the sale. Still waiting to see if I got an offer. It usually takes about 3-5 days before knowing if you have an offer.
Domande di colloquio [1]
Domanda 1
Tell us about a time where a customer lost trust in the company and you were able to regain their trust and create a sale?
Ho sostenuto un colloquio presso USAA (San Antonio, TX)
Colloquio
Easy and super fast, it took me 2 weeks total from applying until getting an offer. Phone screen interview, and then in person with hiring manager. In person took about 30 minutes
After filling out the initial application I was invited to take an online skills assessment which included timed portions and was fairly lengthy. There was also a brief phone screening, and then an in person interview with the manager.
Ho sostenuto un colloquio presso USAA (San Antonio, TX)
Colloquio
Very specific questions. Be really prepared to come up with a story on the spot. Nothing to do with the job description. They want you to sound like a robot.
