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      USAA

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      Ricerche correlate: Recensioni su USAA | Offerte di lavoro di USAA | Stipendi di USAA | Benefit di USAA
      Colloqui di USAAColloqui per Customer Service and Sales Representative presso USAAColloquio di USAA


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      Le migliori aziende per "stipendio e benefit" vicino a te

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      Metropolitan
      3.5★Stipendio e benefit

      Colloquio per Customer Service and Sales Representative

      30 nov 2017
      Dipendente anonimo
      San Antonio, TX

      Altre recensioni di colloqui per Customer Service and Sales Representative presso USAA

      Colloquio per Customer Service/Sales Representative

      24 mag 2021
      Dipendente anonimo
      Offerta accettata
      Esperienza positiva
      Colloquio difficile
      Offerta accettata
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 4 settimane. Ho sostenuto un colloquio presso USAA (San Antonio, TX) nel mese di nov 2017

      Colloquio

      I applied online. Within a week, I received an email that I was selected as a Candidate and to take an assessment to see if I was a fit. The assessment was mostly behavioral questions. Two days later, I received an email that USAA would like a phone interview. I was contacted a week later by a recruiter who conducted the interview. She went over the job description, benefits, salary and bonuses. She also asked me a couple of questions, such as, why USAA? What challenges may you have with this position? After the interview, she asked if I could meet with a manager face-to-face for another interview on the campus. I went in today, they went over the job description as it’s a position that provided customer service and also cross selling. In the end, they asked me three questions, where do you see yourself in 3 years? Give me an example when you had a dismissal call and received a sale? Give me a time you encountered a problem at work. What recourses did you take? What was the outcome? I felt it went well. They stated I would get a phone call if there is an offer. If you receive an email, they declined. Awaiting for an offer.

      Domande di colloquio [3]

      Domanda 1

      Where do you see yourself in 3 years?
      Rispondi alla domanda

      Domanda 2

      Name a time you had to overcome a dismissal. How you overcome it and get a sale?
      Rispondi alla domanda

      Domanda 3

      Tell us a time where a customer lost trust in the company and your able to regain their trust and create a sale?
      Rispondi alla domanda
      4

      Candidatura

      Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso USAA

      Colloquio

      I had three interviews over the phone, the first is more of a formality to go over some basic details in a little bit about the company. The second felt more like a screening, but I was asked a series of interview questions. Just like the first one it was pretty easy. The third interview was a bit harder and had me performing a roleplay with the interviewer. I received my offer within a week after this third interview. I cannot stress how important it is to probe as much as you can in that roleplay and ask questions. When you start getting the feedback make sure you listen and provide responses, they are not looking for perfection but they do want somebody that they can teach and so if you can take criticisms and feedback really well... you will do well in this interview

      Domande di colloquio [1]

      Domanda 1

      They want you to know the company's mission statement
      1 risposta
      3

      Colloquio per Customer Sales & Service Representative

      12 mag 2021
      Candidato anonimo a colloquio
      Nessuna offerta
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho sostenuto un colloquio presso USAA

      Colloquio

      After applying online about a week later received email to complete assessment after that a few days passed and got call to schedule first interview with recruiter they asked pretty basic questions and mostly informed about company then let me know I was going to be scheduled the interview with the hiring manager within a few days.

      Domande di colloquio [1]

      Domanda 1

      Where do you see yourself in 3-5 years? Why apply with USAA?
      Rispondi alla domanda
      3

      Colloquio per Customer Service and Sales Representative

      27 feb 2019
      Candidato anonimo a colloquio
      Nessuna offerta
      Esperienza neutra

      Candidatura

      La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso USAA

      Colloquio

      Applied online and received a time sensitive email to complete an online assessment two days after I submitted my application. The day after I competed the assessment I received a follow up email to confirm a phone interview a week from that day. The phone interview only lasted 14 minutes and I was offered an in person interview during that same phone call. My in person interview was scheduled for the same week only two days from my phone interview. The day before my in person interview I was called by the recruiter and told they accidentally overbooked the hiring managers so my in person interview was now going to be an over the phone manager interview which I was excited for because it meant I could do it in the comfort of my own home in my pajamas. The manager interview went well. It lasted 50 minutes and included a role play scenario where I had to sell them a phone and accessories. At the end of the call I was asked if I had any questions and I asked about career advancement, the team environment and company culture. The manager was very detailed in the path a typical associate takes to move up so I really appreciated that. If you get this far in the interview definitely ask them about the career path taken to move up within the company because there are a lot of opportunities for growth. Currently waiting for an offer, was told it could take up to a week for the recruiter to call me back.

      Domande di colloquio [5]

      Domanda 1

      Why do you want to work for Usaa?
      1 risposta

      Domanda 2

      Tell me about a time you had to deal with an upset customer, how did you handle the situation and what was the outcome?
      1 risposta

      Domanda 3

      Tell me about a time you convinced someone to buy something they didn’t want
      Rispondi alla domanda

      Domanda 4

      Tell me about a time you identified a problem at work. How you handled the problem and what the outcome was.
      Rispondi alla domanda

      Domanda 5

      What are you looking for in a company
      Rispondi alla domanda
      3