Ho presentato la mia candidatura tramite un selezionatore. La procedura ha richiesto un giorno. Ho sostenuto un colloquio presso USAA (San Antonio, TX) nel mese di ago 2015
Colloquio
Phone interview with USAA telecom team for role support USAA contact center. Both team tech lead and manager (3 persons) join the interview. Overall interview process is going smoothly. Asked me about my previous contact center experience and discuss about basic contact center architect, call flow and CTI integration.
Domande di colloquio [1]
Domanda 1
Discribe Cisco contact center components and how these components work with each other