Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso USAA nel mese di ago 2024
Offerta accettata
Esperienza neutra
Colloquio facile
Candidatura
Ho presentato la mia candidatura online. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso USAA (Tampa, FL) nel mese di nov 2010
Colloquio
They begin with a phone interview, then a 30 minute in person interview. The in person is in front of 2 people with 1 typing every word you say. Then they do an intensive background check including a drug test.
Domande di colloquio [1]
Domanda 1
This was a very easy interview. USAA is not the home of intelligence.
My first interview was with the recruiter - The recruiter asked about my claim experience as well as my experience with claim handling software. She also asked about how much my current company allows me to pay out without manager approval.
Second interview was with 2 hiring managers. Both were really great guys. Super chill and asked targeted questions regarding how I would deal with upset customers. The questions the hiring managers asked were STAR........Situation - Task - Action - Result
Domande di colloquio [1]
Domanda 1
Explain how you have dealt with an upset customer.
Ho presentato la mia candidatura online. La procedura ha richiesto 4 settimane. Ho sostenuto un colloquio presso USAA
Colloquio
STAR interview method is used. Had a phone interview first that was followed by an in person interview. Make sure you come prepared with your own questions to ask about the position.
Very difficult a lot of questions asked based on STAR, scenarios based on experience and hypothetical
Situations, strengths and weaknesses. They asked a lot of questions in different ways to see how you would answer and if you would answer the same way. Thorough
