Ho presentato la mia candidatura tramite segnalazione di un dipendente. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso USAA (Colorado Springs, CO) nel mese di mar 2013
Colloquio
Their HR, at least for pre-hire and prescreening, is run by a 3rd party company. They barely speak English. The worst part is that they had me submit all of my military DD214's (yes I have a few), and then proceeded to tell me that they don't verify military experience. I asked them why they had me submit my DD214's to them if they don't verify military experience. I could not get a straight answer.
Domande di colloquio [2]
Domanda 1
I want you to sell me this phone (as the interviewer reaches in his pocket as pulls out his cellphone).
Ho presentato la mia candidatura online. La procedura ha richiesto 6 settimane. Ho sostenuto un colloquio presso USAA (Addison, TX) nel mese di ott 2016
Colloquio
Applied Online. Once I was accepted to the next process I was contacted through e-mail. Took an online testing that was a few parts; questions about personality, questions about numbers and filing, and then a simulated online call center. It was more than I expected, but manageable if you've worked in a call center type environment before. After that I did a over the phone interview, mostly situation questions looking for a resolution in certain circumstances. A week later I was schedule for an in person interview with two hiring managers. Same type of questions about issues and how you resolved them or up sold a person. Signed a contingency offer, and waiting for my background check and drug test to clear so I can get a finalized offer. From application to where I'm at it took over a month. Two weeks after the in person interview before I got an offer.
Domande di colloquio [1]
Domanda 1
Tell me about a time when you up sold a customer who didn't want to buy anything or wasn't happy. How did you handle a upset customer, and what did you do? Why do you want to work here?
Ho presentato la mia candidatura online. La procedura ha richiesto 5 settimane. Ho sostenuto un colloquio presso USAA (Colorado Springs, CO) nel mese di set 2014
Colloquio
I applied online and completed a personality test and a mock sales call to see how fast I could type and if I was able to problem solve customer complaints and up sell products. The I had a phone screen, and finally an in person interview with 2 people.
Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso USAA nel mese di mag 2014
Colloquio
Phone interview was pretty basic, then in person interview with mostly situational questions and a chance to go over questions you may have. Two managers interviewed me as well as the rest of the people in my training group.
