I applied in June of 2014 for the June, July, and August classes. It took about 2 weeks until I received an email which asked me to take an assessment (on a Tuesday) and I received a call the next day to schedule me for an interview on Thursday. I was contacted promptly by USAA HR at the scheduled time and the interview lasted about 25 minutes. The questions were pretty standard for any first round interview. In the beginning of the interview they pretty much tell you the starting pay and the hours required to work and then get into the questions. It was pretty smooth for me. At the end of the interview the HR manager told me that they wanted to pass me along to the next round interview on campus with Hiring Managers. They gave me some feedback to prepare myself for the interview. My interview was scheduled the following Thursday, a week later. I was then emailed by the HR Manager with the interview details along with instructions to complete a background check and a drug screening. I made sure to arrive early for my interview since you have to go through security and the campus is quite large. The interview is with 2 Hiring Mangers, one typing and the other mainly asking questions. Both of them made me feel very welcome and comfortable. Once again standard interview questions. At the end of the interview I was told I would hear from the HR Manager in 3 business days. It took 2 business days and I was called with a job offer and sent an email with the official offer. Pretty smooth process overall and I am excited to start my training soon.

Easy phone interview, Easy face interview, quickly hired as at that time they were making offers to just about everyone. Had to submit to fingerprints and gruling background checks, then went through a 2 week class to study and take the insurance license test for about 25 states.