Ho presentato la mia candidatura online. La procedura ha richiesto un giorno. Ho sostenuto un colloquio presso USAA (San Antonio, TX) nel mese di nov 2008
Colloquio
They contacted me by email to let me know they had reviewed my application and someone would be contacting me by phone. I received a phone call, they asked me a few questions and informed me that I would need to take a personality test online before going further in the interview process.
They sent me instructions by email, I took the test and the results were pretty quick after that. I answered the questions honestly, and I consider myself to have pretty high moral standards, which may have been the problem I guess? Not sure, it doesn't really tell why you weren't a match, just sends you an email that you were not a match based on the test.
Domande di colloquio [1]
Domanda 1
No specific questions were difficult, just a lot of questions with no right or wrong answer and some didn't exactly match the way you felt. There are a lot of questions that have moral implications, and some that relate specifically to the job.
Ho sostenuto un colloquio presso USAA (Colorado Springs, CO)
Colloquio
Once you feel that the application you have to do it online questionnaire then once you did the online questionnaire he talked to a rep then which Dr hiring manager
Domande di colloquio [1]
Domanda 1
Situations that weren't applicable to situations that would happen in a call center
Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso USAA (Colorado Springs, CO) nel mese di feb 2024
Colloquio
30 min phone interview that just went over resume and asked 1 situation based question. 1 hr zoom interview which was almost all situation based questions then we just talked about the role and the company as a whole. It was honestly a great experience.
Domande di colloquio [1]
Domanda 1
Lots of situation based questions. Tell me about a time you had “blank” experience with a customer and how you handled it. Probably 8 of those in total.
Ho presentato la mia candidatura online. La procedura ha richiesto 4 settimane. Ho sostenuto un colloquio presso USAA (Phoenix, AZ) nel mese di apr 2021
Colloquio
The interview was a teams call. You answer six questions from what looked like a list of 30 possible questions. Questions were standard customer service type interview questions. The give you a chance to ask any questions at the end.
Domande di colloquio [1]
Domanda 1
Tell me about a time you went above and beyond for a customer?
