Ho presentato la mia candidatura online. La procedura ha richiesto 3 giorni. Ho sostenuto un colloquio presso USAA (Phoenix, AZ) nel mese di apr 2011
Colloquio
Very tough interview process. Questions are predictable for the position, but the interviewers gave no feedback or expressions so it was impossible to tell whether I was doing well or not. Very professional as expected, but the long wait time and lack of feedback make it hard to know how well I did.
Domande di colloquio [2]
Domanda 1
Tell us about a difficult customer you have had to deal with in the past.
Ho sostenuto un colloquio presso USAA (Colorado Springs, CO)
Colloquio
Once you feel that the application you have to do it online questionnaire then once you did the online questionnaire he talked to a rep then which Dr hiring manager
Domande di colloquio [1]
Domanda 1
Situations that weren't applicable to situations that would happen in a call center
Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso USAA (Colorado Springs, CO) nel mese di feb 2024
Colloquio
30 min phone interview that just went over resume and asked 1 situation based question. 1 hr zoom interview which was almost all situation based questions then we just talked about the role and the company as a whole. It was honestly a great experience.
Domande di colloquio [1]
Domanda 1
Lots of situation based questions. Tell me about a time you had “blank” experience with a customer and how you handled it. Probably 8 of those in total.
Ho presentato la mia candidatura online. La procedura ha richiesto 4 settimane. Ho sostenuto un colloquio presso USAA (Phoenix, AZ) nel mese di apr 2021
Colloquio
The interview was a teams call. You answer six questions from what looked like a list of 30 possible questions. Questions were standard customer service type interview questions. The give you a chance to ask any questions at the end.
Domande di colloquio [1]
Domanda 1
Tell me about a time you went above and beyond for a customer?
