I applied online and got an email to schedule an interview through an online scheduling system for which there was only one date/time available. The confirmation email showed the appointment as a "Customer Service Job Interview Event" and made it clear that it was a group setting which would include timed assessments. At the location the building directed me to "job fair" parking, I was early so I had to wait outside a bit. A corner of the warehouse was set up with around a dozen or more folding tables with chairs on each side opposite each other. Set up like a standardized testing environment. The tests were simple number matching and pattern matching, timed, 4mins fly by quickly. After the group tests a recruiter sat opposite us for a brief individual interview, 2 tables at a time, out among everyone. Easy interview questions, very short, 5mins or less where they wrote stuff down, I asked a few questions then we were free to go. All only took about an hour or so. Rejection letter came about a week later. The whole process felt a bit impersonal, they made it clear they get hundreds of applications a day so it was necessary to do some portions in groups. I definitely felt they relied more heavily on our performance on the tests rather than the interview portion.