Received a phone call asking if I was able to come in for an interview. Went in for the interview and was walked to the salon area and was instructed to sit and wait in a small room. A manager came in and asked a series of questions: Tell me about yourself... Tell me a time when you dealt with an angry customer and how did you handle it? When's your availability? Why do you want to work for Ulta? How did your experience at (previous job) prepare you for working in retail? Explain a time when you were faced with an unsatisfied customer and how you diffused the situation. Why Ulta? Of all the brands sold at ULTA, which do you use the most and why do you like them? What products would you be least knowledgeable on and why? I was also asked if I knew what kind of products that Ulta carried and ensured to use the terms "Prestige and Mass" Cosmetics in my answer. She left and another manager came in shortly after and literally asked me the same questions. After the interview I was told that their decision was going to be made soon. Once I got home I received a phone call about an hour later from Ulta offering me the part time seasonal position. I accepted and went in to do my paperwork about two days later and went in for training that weekend...

Online application (takes about 30 minutes or less) and then a one-on-one interview. I applied on a Friday afternoon on a whim and received a callback the following Monday. My interview took place the next day on Tuesday. It was with the assistant manager and the district manager (I believe), who just so happens to work at the location I applied to. The interview lasted about 30 minutes. Many of the questions asked pertained to my previous work and customer service experience. I hadn't previously worked in retail, but worked years in a food service job so I was asked many questions about my customer service experiences with that job and how that could translate over into a retail environment like Ulta. The interview wasn't as hard as I thought it would be as many of the questions asked I had seen from other users on Glassdoor. The interviewers were very conversational and relaxed with me. We even chatted a bit off hand about things that had nothing to do with working at Ulta once they finished asking questions and I asked a few questions to get a feel for the job. They were really looking for someone who had a great personality so be sure to let that shine through in your interview. Experience mattered, but it seemed like personality mattered most (considering I hadn't actually had true retail experience before). They loved that was smiling the entire time so that's a plus too. Wear all black, that is the Ulta way (although you may be asked to wear all black anyway like I did, if you get a call for the interview) and I did wear a nose ring (but had asked when I got my call what was the policy on piercings and was told one face piercing was acceptable).