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      Uncommon Goods

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      Ricerche correlate: Recensioni su Uncommon Goods | Offerte di lavoro di Uncommon Goods | Stipendi di Uncommon Goods | Benefit di Uncommon Goods
      Colloqui di Uncommon GoodsColloqui per Seasonal Customer Service Representative presso Uncommon GoodsColloquio di Uncommon Goods


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      Colloquio per Seasonal Customer Service Representative

      28 set 2022
      Candidato anonimo a colloquio
      Nessuna offerta
      Esperienza negativa

      Altre recensioni di colloqui per Seasonal Customer Service Representative presso Uncommon Goods

      Colloquio per Seasonal Customer Service Representative

      19 nov 2020
      Candidato anonimo a colloquio
      Offerta rifiutata
      Esperienza positiva
      Colloquio facile

      Candidatura

      Ho sostenuto un colloquio presso Uncommon Goods nel mese di nov 2020

      Colloquio facile

      Candidatura

      Ho sostenuto un colloquio presso Uncommon Goods

      Colloquio

      I was given a test, but I did mess up some parts due to kind of not trying to run out of time. I always applied to uncommon goods, but it seems like it's a tough interview process just to make $21/ an hour, and the position is only 3 months long, they seem to want you to not make any mistakes at all. I see nothing but bad reviews from former, current, and candidates. Good luck with your perfect candidates who have the same skill set as me.
      4
      avatar
      Risposta di Uncommon Goods
      3y
      Thank you for your feedback and the time you devoted to the interview process. We receive over 1000 applications for almost every seasonal Customer Service role and do not get the opportunity to speak with everyone, even those who are qualified, before filling a very limited number of openings. That being said, we use assessments to verify applicants' at-home tech setup, written communication, logic reasoning in common customer service situations, and their ability to deliver support that is both high-quality and timely. We utilize those test results to remain equitable and efficient in our hiring process. Best of luck in your search and thank you again for your feedback. Manager, Talent Acquisition Uncommon Goods
      Ho presentato la mia candidatura online. 
      La procedura ha richiesto 2 settimane. 

      Colloquio

      Extremely professional and friendly interview. Was asked basic questions about customer service. Had to complete two assignments beforehand that were very easy. Absolutely love the company and everyone was welcoming. Unfortunately I had to decline as the hours did not match with my schedule. Hope to work for this company in the future!

      Domande di colloquio [1]

      Domanda 1

      How do you handle a frustrated customer?
      Rispondi alla domanda
      avatar
      Risposta di Uncommon Goods
      5y
      Thank you for applying to our position. We appreciate you taking the time to share your experience with us. We are pleased that you received a professional and positive experience from our team as we strive hard to ensure that each candidate receives this same experience. If the hours are more agreeable for your schedule in the future, we welcome you to apply for an opening again. We appreciate your interest in joining our team.

      Colloquio per Seasonal Customer Service Representative

      19 mar 2020
      Dipendente anonimo
      New York, NY
      Offerta accettata
      Esperienza positiva
      Colloquio facile

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 4 settimane. Ho sostenuto un colloquio presso Uncommon Goods (New York, NY) nel mese di nov 2019

      Colloquio

      The Recruiting Team informed me that the process could last 2-4 hours and would be conducted at company headquarters located within the Brooklyn Army Terminal in Sunset Park. A group interview was conducted with about 20 other applicants followed by an assessment and then one-on-one interviews.

      Domande di colloquio [4]

      Domanda 1

      One-on-one question: Tell me about yourself?
      Rispondi alla domanda

      Domanda 2

      One-on-one question: Are you comfortable taking on simultaneous projects? Tell me about a time when you had to multi-task?
      Rispondi alla domanda

      Domanda 3

      One-on-one question: Where do you see yourself in 3 years?
      Rispondi alla domanda

      Domanda 4

      Group interview (teams of 5) was an "open book" test and required applicants to respond to a series of customer service situations (angry customers, delayed delivery of products, return policy assistance, etc.) using the company website as a resource.
      Rispondi alla domanda
      1
      avatar
      Risposta di Uncommon Goods
      6y
      Thank you for sharing your interview experience with us. We typically conduct group interviews to accommodate the large number of employees that we on board to help us manage our holiday peak season. We appreciate your feedback and interest in our team during our busy holiday season.