First is 30-minute phone interview with a recruiter, Second is a 1-2 hour in-person interview with the franchisee/manager. A week later, you're invited to part three, a shadowing that lasts 6 hours, where you are interviewed by a senior account executive. Made cold calls and learned with other account executives during part three. Part four is yet another phone interview with a different manager who's a part of the franchise group. All communication is through the recruiter. An automated email tells you whether you got the job or not. No feedback, 8 hours I won't get back. Great.