Ho presentato la mia candidatura tramite un'altra fonte. Ho sostenuto un colloquio presso UnitedHealth Group (Florida) nel mese di set 2025
Colloquio
It took over a month for them to contact me at all.And then once they did it was via email.Asked me a couple of questions and 2 weeks later.I got a thanks, but no thanks.Email very vague I realize they probably have a large candidate pool, but if you're going to take the time to email a couple of questions you could at least give the person a chance with maybe a phone call or get to know them a little more than simple questions like do you have a problem with working extra hours or do you mind working weekends period what is your customer service experience? By range in years.
Domande di colloquio [1]
Domanda 1
Asked about if we were okay with overtime and weekends and our customer service experience via email.That was it
Ho sostenuto un colloquio presso UnitedHealth Group
Colloquio
The interview process was quick. During the process my recruiter was able to explain everything in great detail. It was a refreshing experience. It consisted of in person and group interviews.
Domande di colloquio [1]
Domanda 1
Explain a situation where you had to assist an unhappy customer.
Ho sostenuto un colloquio presso UnitedHealth Group
Colloquio
Once you finally get a call it’s a quick interview process. I did 2 interviews but decided to move on. Pretty standard stuff, will ask you about previous insurance and/or customer service experience. Low entry level pay.
Domande di colloquio [1]
Domanda 1
General customer service experience on my resume, if I had any insurance experience
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso UnitedHealth Group (Port St Lucie, FL) nel mese di nov 2025
Colloquio
Interview process is different. You receive an email interview to go over the position and answer questions and you video your answers. If selected you continue on to the next interview with and find out if you got the position or not.
Domande di colloquio [1]
Domanda 1
Normal interview question, introduce yourself, tell me about a time when you had to deal with an upset customer and how did you handle it? How do you handle constructive critism.
