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      UnitedHealth Group

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      Ricerche correlate: Recensioni su UnitedHealth Group | Offerte di lavoro di UnitedHealth Group | Stipendi di UnitedHealth Group | Benefit di UnitedHealth Group
      Colloqui di UnitedHealth GroupColloqui per Customer Service Representative presso UnitedHealth GroupColloquio di UnitedHealth Group


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      Colloquio per Customer Service Representative

      12 set 2011
      Dipendente anonimo
      Costa Mesa, CA
      Offerta accettata
      Esperienza positiva
      Colloquio facile

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso UnitedHealth Group (Costa Mesa, CA) nel mese di set 2011

      Colloquio

      I applied online and took an assessment test, I then received an email asking me to come take an assesment test on site. I scheduled that, took the test the test itself is only about 20-30 minutes but they also have you resubmit your application online and check for errors. The assesment test consisted of navigating different computer screens, and responding to fake calls...it was the exact same test I took when i initially apllied at home. They then checked my computer score escorted me out of the room and scheduled an interview with a recruiter for thew next afternoon. I had the interview that day, it was 1:1 with the recruiter asking me questions to reveal my personality such as tell me about a time you witnessed a co worker deal with an ethical dilima, and also just asked me about my work history. Then she told me I would be emailed in 2-3 and let me know yes or no on 2nd interview... but she actually ended upcalling me directly almost immediatly after my interview to schedule my 2nd interview with the hiring manager, she scheduled me for the next morning but ended up calling back to reschedule because neither managers would be onsite that day. I had my 2nd interview with the hiring manager about 4 days later same sort of questions, almost the exact questions.. we really just had more of a conversation I was more nervous with the recruiter then I was with the actual hiring manager! He then told me I would hear back within 10 days , but instead I was contacted the next morning to give me the "contingiant job offer" ..must pass backround check and drug screen.

      Domande di colloquio [2]

      Domanda 1

      Tell me about a time you were dissapointed in the quality of something your own team did.
      Rispondi alla domanda

      Domanda 2

      give an example when you solved a problem with a complex solution
      Rispondi alla domanda
      1

      Altre recensioni di colloqui per Customer Service Representative presso UnitedHealth Group

      Colloquio per Customer Service Representative

      27 gen 2026
      Candidato anonimo a colloquio
      Nessuna offerta
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho sostenuto un colloquio presso UnitedHealth Group

      Colloquio

      The interview process was quick. During the process my recruiter was able to explain everything in great detail. It was a refreshing experience. It consisted of in person and group interviews.

      Domande di colloquio [1]

      Domanda 1

      Explain a situation where you had to assist an unhappy customer.
      Rispondi alla domanda

      Colloquio per Customer Service Representative

      16 dic 2025
      Candidato anonimo a colloquio
      Offerta rifiutata
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho sostenuto un colloquio presso UnitedHealth Group

      Colloquio

      Once you finally get a call it’s a quick interview process. I did 2 interviews but decided to move on. Pretty standard stuff, will ask you about previous insurance and/or customer service experience. Low entry level pay.

      Domande di colloquio [1]

      Domanda 1

      General customer service experience on my resume, if I had any insurance experience
      Rispondi alla domanda

      Colloquio per Customer Service Representative

      5 nov 2025
      Candidato anonimo a colloquio
      Port St Lucie, FL
      Offerta rifiutata
      Esperienza positiva
      Colloquio facile

      Candidatura

      Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso UnitedHealth Group (Port St Lucie, FL) nel mese di nov 2025

      Colloquio

      Interview process is different. You receive an email interview to go over the position and answer questions and you video your answers. If selected you continue on to the next interview with and find out if you got the position or not.

      Domande di colloquio [1]

      Domanda 1

      Normal interview question, introduce yourself, tell me about a time when you had to deal with an upset customer and how did you handle it? How do you handle constructive critism.
      Rispondi alla domanda
      1

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