Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso UnitedHealth Group
Colloquio
Started the process with applying online. The online application consist of entering the standard personal and job history information and is followed by a online timed simulation and personality test. After completing the application I was contacted to set up a phone interview. The phone interview took about one hour and confirmed job history and questions pertaining to how the skills I used in my previous jobs could be used in the job I was applying for. After the phone interview I was contacted to scheduled a 1:1 interview. After that interview I was contacted by phone notifying me that I was conditional accepted following a background check and drug screening. With those completed I was sent an e-mail stating that I was hired and that I would be contacted by my manager for further details. Within 24 hours a manager contacted me with the specifics for the first day of training.
Domande di colloquio [1]
Domanda 1
Tell me about two seemingly unconnected problems at work and how they turned out to be connected after all.
Ho sostenuto un colloquio presso UnitedHealth Group
Colloquio
The interview process was quick. During the process my recruiter was able to explain everything in great detail. It was a refreshing experience. It consisted of in person and group interviews.
Domande di colloquio [1]
Domanda 1
Explain a situation where you had to assist an unhappy customer.
Ho sostenuto un colloquio presso UnitedHealth Group
Colloquio
Once you finally get a call it’s a quick interview process. I did 2 interviews but decided to move on. Pretty standard stuff, will ask you about previous insurance and/or customer service experience. Low entry level pay.
Domande di colloquio [1]
Domanda 1
General customer service experience on my resume, if I had any insurance experience
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso UnitedHealth Group (Port St Lucie, FL) nel mese di nov 2025
Colloquio
Interview process is different. You receive an email interview to go over the position and answer questions and you video your answers. If selected you continue on to the next interview with and find out if you got the position or not.
Domande di colloquio [1]
Domanda 1
Normal interview question, introduce yourself, tell me about a time when you had to deal with an upset customer and how did you handle it? How do you handle constructive critism.