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      UnitedHealth Group

      Azienda coinvolta

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      Recensioni
      Stipendi e benefit
      Lavori
      Colloqui
      Colloqui
      Ricerche correlate: Recensioni su UnitedHealth Group | Offerte di lavoro di UnitedHealth Group | Stipendi di UnitedHealth Group | Benefit di UnitedHealth Group
      Colloqui di UnitedHealth GroupColloqui per Customer Service Representative presso UnitedHealth GroupColloquio di UnitedHealth Group


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      Colloquio per Customer Service Representative

      19 giu 2013
      Dipendente anonimo
      Offerta accettata
      Esperienza positiva
      Colloquio facile

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso UnitedHealth Group

      Colloquio

      Started the process with applying online. The online application consist of entering the standard personal and job history information and is followed by a online timed simulation and personality test. After completing the application I was contacted to set up a phone interview. The phone interview took about one hour and confirmed job history and questions pertaining to how the skills I used in my previous jobs could be used in the job I was applying for. After the phone interview I was contacted to scheduled a 1:1 interview. After that interview I was contacted by phone notifying me that I was conditional accepted following a background check and drug screening. With those completed I was sent an e-mail stating that I was hired and that I would be contacted by my manager for further details. Within 24 hours a manager contacted me with the specifics for the first day of training.

      Domande di colloquio [1]

      Domanda 1

      Tell me about two seemingly unconnected problems at work and how they turned out to be connected after all.
      Rispondi alla domanda

      Altre recensioni di colloqui per Customer Service Representative presso UnitedHealth Group

      Colloquio per Customer Service Representative

      27 gen 2026
      Candidato anonimo a colloquio
      Nessuna offerta
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho sostenuto un colloquio presso UnitedHealth Group

      Colloquio

      The interview process was quick. During the process my recruiter was able to explain everything in great detail. It was a refreshing experience. It consisted of in person and group interviews.

      Domande di colloquio [1]

      Domanda 1

      Explain a situation where you had to assist an unhappy customer.
      Rispondi alla domanda

      Colloquio per Customer Service Representative

      16 dic 2025
      Candidato anonimo a colloquio
      Offerta rifiutata
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho sostenuto un colloquio presso UnitedHealth Group

      Colloquio

      Once you finally get a call it’s a quick interview process. I did 2 interviews but decided to move on. Pretty standard stuff, will ask you about previous insurance and/or customer service experience. Low entry level pay.

      Domande di colloquio [1]

      Domanda 1

      General customer service experience on my resume, if I had any insurance experience
      Rispondi alla domanda

      Colloquio per Customer Service Representative

      5 nov 2025
      Candidato anonimo a colloquio
      Port St Lucie, FL
      Offerta rifiutata
      Esperienza positiva
      Colloquio facile

      Candidatura

      Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso UnitedHealth Group (Port St Lucie, FL) nel mese di nov 2025

      Colloquio

      Interview process is different. You receive an email interview to go over the position and answer questions and you video your answers. If selected you continue on to the next interview with and find out if you got the position or not.

      Domande di colloquio [1]

      Domanda 1

      Normal interview question, introduce yourself, tell me about a time when you had to deal with an upset customer and how did you handle it? How do you handle constructive critism.
      Rispondi alla domanda
      1

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