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      UnitedHealth Group

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      Ricerche correlate: Recensioni su UnitedHealth Group | Offerte di lavoro di UnitedHealth Group | Stipendi di UnitedHealth Group | Benefit di UnitedHealth Group
      Colloqui di UnitedHealth GroupColloqui per Customer Service Representative presso UnitedHealth GroupColloquio di UnitedHealth Group


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      Colloquio per Customer Service Representative

      17 lug 2013
      Candidato anonimo a colloquio
      Tucson, AZ
      Nessuna offerta
      Esperienza negativa
      Colloquio difficile

      Candidatura

      Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso UnitedHealth Group (Tucson, AZ)

      Colloquio

      First submitted online application and resume, followed by online skills test and personality test. Second was called in to company for another skills assessment and personality tests taken on their computers along with about 8 other people called in to do the same. The computers crashed for all of us in the middle of the testing. We all had to sort of pick up in the middle of where we left off, after being interrupted with the computers crashing. Dispite this- we were told we all passed and we were told the job training began in one month from the date we were there testing . Then we had a scheduled phone behavioral interview. I was told I passed and would be called in for another behavioral interview. I did that interview and at the end was told by the recruiter I did very well and should be contacted in about a week. Well.. several follow- up emails and almost one month later I am being told I am still being considered and NOW the training dates are being reviewed and until they are confirmed, then they will make hiring decisions!! What kind of BS is this?? I am looking elsewhere now and put my life on hold for this possible position that they make you jump through hoops for- to prove that you are professional, ethical, functional, reliable, trustworthy etc. but how are THEY "stacking up" to their own expectations??!! AND it's not a brain surgeon, rocket science high paying job!!... Still waiting but looking elsewhere...

      Domande di colloquio [1]

      Domanda 1

      Describe a situation when you witnessed someone at work doing something unethical?
      1 risposta
      1

      Altre recensioni di colloqui per Customer Service Representative presso UnitedHealth Group

      Colloquio per Customer Service Representative

      27 gen 2026
      Candidato anonimo a colloquio
      Nessuna offerta
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho sostenuto un colloquio presso UnitedHealth Group

      Colloquio

      The interview process was quick. During the process my recruiter was able to explain everything in great detail. It was a refreshing experience. It consisted of in person and group interviews.

      Domande di colloquio [1]

      Domanda 1

      Explain a situation where you had to assist an unhappy customer.
      Rispondi alla domanda

      Colloquio per Customer Service Representative

      16 dic 2025
      Candidato anonimo a colloquio
      Offerta rifiutata
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho sostenuto un colloquio presso UnitedHealth Group

      Colloquio

      Once you finally get a call it’s a quick interview process. I did 2 interviews but decided to move on. Pretty standard stuff, will ask you about previous insurance and/or customer service experience. Low entry level pay.

      Domande di colloquio [1]

      Domanda 1

      General customer service experience on my resume, if I had any insurance experience
      Rispondi alla domanda

      Colloquio per Customer Service Representative

      5 nov 2025
      Candidato anonimo a colloquio
      Port St Lucie, FL
      Offerta rifiutata
      Esperienza positiva
      Colloquio facile

      Candidatura

      Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso UnitedHealth Group (Port St Lucie, FL) nel mese di nov 2025

      Colloquio

      Interview process is different. You receive an email interview to go over the position and answer questions and you video your answers. If selected you continue on to the next interview with and find out if you got the position or not.

      Domande di colloquio [1]

      Domanda 1

      Normal interview question, introduce yourself, tell me about a time when you had to deal with an upset customer and how did you handle it? How do you handle constructive critism.
      Rispondi alla domanda
      1

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