I had a virtual interview for appeal representative which was supposed to last an hr but only lasted a good 20 minutes and that was because the person that did the interview asked no questions instead she let me interview her about the job. After the interview she told me it would only take a week to hear back but instead I got the run around. I had no way of contacting the hiring manager that interviewed me so I contacted the recruiter. I reach out to her twice and was told hiring manager still interviewing candidates. It’s been a month since my interview with no correspondence about it. The company needs a better hiring system it’s very unfair to candidates to not know anything and be ghosted please do better very poor hiring process!

This was by far the most disappointing and unprofessional interview process I have gone through or been a part of… after applying, I received an email stating interest and directing me to take an assessment that was scenario based (how would you most likely respond to this situation) as well as a personality assessment. About a day after completing the assessments, I was invited to a video interview. This was definitely different as it 4 sets of questions that were really 6-8 questions per prompt. You had to answer the entire prompt addressing each part of the question within 3 minutes with 4 attempts. I completed this and about two days later was invited to a video interview with a hiring manager. I immediately chose a time that was given as an option and received a confirmation email about the scheduled interview. Thirty minutes before my interview, I received a voicemail from a recruiter communicating the the hiring manager had an emergency. There weren’t steps telling me about a reschedule, but to email back confirming I received the call. I emailed back immediately and heard nothing back. About an hour later, I called the recruiter, but only received a pre-recorded voicemail saying “this recruiter is unavailable. Please leave a voicemail” I left her a voicemail and did not hear back. The next day, I called again and got the same prerecorded voicemail. I decided to send another email asking if a reschedule was possible. She emailed me the next day (two business days after the interview was supposed to take place) saying she sent me an interview link to schedule. I never received it in my inbox or Junk mail and requested her to send it again. She did and I got it immediately and scheduled my second interview. I received a confirmation that it was scheduled with a link to the video call. …my interview time and day comes and I join the interview 10 minutes early. I sat for an hour and no one joined. I emailed the recruiter 30 minutes into waiting, communicating that maybe my interview was forgotten or there may have been a conflict. She emails back and says “let me confirm something” Then 30 minutes later, I get a canned response email from the recruiter saying “I already sent the interview reschedule link. Email when you received it” I emailed anyway because yet again, I didn’t get the interview invitation link and there was no communication on what happened with my second interview reschedule… why would I reschedule a third interview attempt to get prepared, take time out of my day, and not be communicated with? I believe United Health Group may be a great company to work for, but it must be a miracle to actually get through an interview. The recruiting process is horrendous and such a let down. My first impression of this company is that they are extremely unprofessional.