In the beginning, I was very excited about applying and interviewing for UnitedHealth Group. I felt my qualifications and experience would definitely be an asset to the company. My entire career is and have been focused on customer care and providing efficient service. I have over achieved in all of my corporate position and was thrilled to become a part of UnitedHealth Group and their Clients. To begin with, The application process was extremely long. You were asked to complete several behavioral questions as well as taking an online assessment of calls and selecting the response which best answers the customer concerns. I completed the application process and was contacted by a recruiter for UnitedHealth Group who completed another mini qualification interview.Once she determined I was a good candidate, I was scheduled for a video interview which requires you to answer another set of behavioral questions.Once that process was completed, I was contacted again by the same recruiter who said I passed the video interview, and would schedule me for a phone interview for the following day. The next day, I completed my interview and the recruiter was very impressed and wanted to schedule me for another phone interview with the hiring manager. He was unable to, but scheduled me for a face to face interview for the following day. He was very pleasant and seemed very excited to schedule me to come in. The interview process from this point was great until I was scheduled for the Face to Face interview. This is where I felt very disappointed with the Hiring process. When I arrived at UnitedHealth group, those who were scheduled for an interview were sat in a lobby area to wait for their respective interviewer.During that time, current employees were walking through the lobby and were very loud and seemed like a group of recent high school graduates(18-20). They were not very professional and even made some uncomfortable comments as they walked through the lobby. During the wait, several employees walked through and were not very professional.For example, One employee was rapping as he walked through the lobby. Another employees, was wearing flip flops as she left the building.This contradicted what a lot of what UnitedHealth Group claimed to be. I was finally called for my interview and greeted by the manager who was late for my interview. Once we sat down, it was clear that the manager was not really prepared for the interview . I was asked a few of the same behavioral questions and answered them just as I did on the three prior interviews that I successfully completed. There was nothing difficult about the face to face interview. I was told that I would receive a call back in 3-5 days. The next day I received an email saying I did not get the position. I did not understand how I successfully passed and completed three interviews which were very in depth about my qualifications with the recruiter just a few days ago and did not pass a face to face interview which asked me the exact same questions I was asked before? I truly felt that the hiring manager was either intimidated by my qualifications or I did not fit the current trend & culture of that particular location. Overall, I felt that once I came in for the face to face, the UnitedHealth Group managers there already made their decisions once they were able to see who I was. I did not feel that my experience or qualifications from that point on were looked into or had anything to do with getting the job offer. My time was also not valued as a candidate since my interviewer was late. Also, Usually by your second interview, you are very confident that you have landed the job. To have Four Interviews and go through an extremely long process to still get an email stating you were not selected seems a little inconsiderate.