Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso UnitedHealth Group
Colloquio
The interview was through hirevue. I completed it then got denied stating I wasn’t fully qualified. I have the education, experience, and more, yet I got denied multiple times for this position and others! I hate the hirevue video experience. Why ask me to interview then tell me I’m not qualified?
Domande di colloquio [1]
Domanda 1
Describe a time when you had to deal with a
customer complaint about timeliness, product quality,
or the process you were using.
Tell us about a time when you carefully planned a
business strategy and established clear objectives,
tactics and action steps.
Describe the time when you most effectively used
financial or quantitative data to identify and solve a
critical problem.
Please provide your top three duties/responsibilities
in your current role that you can apply to this new
role?
Tell me about a time when a significant project or
assignment did not go according to plan.
Describe a time when you had to frequently
communicate time-sensitive information to others to
complete a project or deliverable.
Tell me about a time when you saw a customer or a
colleague behaving in an unethical manner.
(What was the situation? What was your role in the
situation? What was the outcome?)
Ho sostenuto un colloquio presso UnitedHealth Group
Colloquio
The interview process was quick. During the process my recruiter was able to explain everything in great detail. It was a refreshing experience. It consisted of in person and group interviews.
Domande di colloquio [1]
Domanda 1
Explain a situation where you had to assist an unhappy customer.
Ho sostenuto un colloquio presso UnitedHealth Group
Colloquio
Once you finally get a call it’s a quick interview process. I did 2 interviews but decided to move on. Pretty standard stuff, will ask you about previous insurance and/or customer service experience. Low entry level pay.
Domande di colloquio [1]
Domanda 1
General customer service experience on my resume, if I had any insurance experience
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso UnitedHealth Group (Port St Lucie, FL) nel mese di nov 2025
Colloquio
Interview process is different. You receive an email interview to go over the position and answer questions and you video your answers. If selected you continue on to the next interview with and find out if you got the position or not.
Domande di colloquio [1]
Domanda 1
Normal interview question, introduce yourself, tell me about a time when you had to deal with an upset customer and how did you handle it? How do you handle constructive critism.
