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      Colloqui di UnitedHealth GroupColloqui per Claims Customer Service Representative presso UnitedHealth GroupColloquio di UnitedHealth Group


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      Colloquio per Claims Customer Service Representative

      9 lug 2023
      Dipendente anonimo
      Lawrenceville, IL

      Altre recensioni di colloqui per Claims Customer Service Representative presso UnitedHealth Group

      Colloquio per Claims Customer Service Representative

      7 feb 2018
      Dipendente anonimo
      Offerta accettata
      Esperienza positiva
      Colloquio nella media
      Offerta accettata
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso UnitedHealth Group (Lawrenceville, IL)

      Colloquio

      Talk to someone who calls you from like Texas and they will decide if you go to the next step. Then you will do a face to face interview. Very impersonal and the questions are very odd.

      Domande di colloquio [1]

      Domanda 1

      Tell me about a time something upset you and you had to deal with it. What did you do and what was the outcome.
      Rispondi alla domanda

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso UnitedHealth Group nel mese di feb 2018

      Colloquio

      I was contacted about 2 days after submitting my resume to schedule a phone interview. I was advised the interview could take up to 1 hour. On day of interview the interviewer called 10 minutes late and said up front that this initial phone screen would really only take 20-30 minutes. The first 10 minutes were clarification about job history. Then another 10 minutes in which 3 behavioral interview questions were asked. I was then cleared for an in person interview for later in the week. This initial “interview” was a bit frustrating as it was presented one way by my initial contact and I made preparations for that allotment of time specifically when in reality it could have been accomplished over my lunch break. The interviewer was very polite and upbeat and provided additional information I asked for so the overall experience was good.

      Domande di colloquio [1]

      Domanda 1

      Tell me of a time you intentionally took on more responsibility at work?
      1 risposta
      2

      Colloquio per Claims Customer Service Representative

      22 dic 2017
      Candidato anonimo a colloquio
      Wauwatosa, WI
      Nessuna offerta
      Esperienza neutra
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso UnitedHealth Group (Wauwatosa, WI) nel mese di dic 2017

      Colloquio

      After completing an application online, I was sent a link for an assessment. The following day I was contacted for a phone screening, which went well, so I was scheduled for a phone interview. Had my phone interview about 3 days later. That also went well so I was scheduled for an in person interview. The interview was conducted by 2 people; one was present and the other on the phone. They asked basic customer service interview questions and I felt it was going very well and felt sure I got the job. Well, 3 days later I received a thanks but no thanks email stating they chose other candidates who better matched the qualifications. I am still confused as to how my qualifications were a good enough match to waste my time with 3 interviews, especially since I have claims and customer service experience.

      Domande di colloquio [1]

      Domanda 1

      Tell us about a time when you had to deal with a difficult customer?
      Rispondi alla domanda
      1