Ho presentato la mia candidatura tramite un selezionatore. La procedura ha richiesto 6 giorni. Ho sostenuto un colloquio presso UnitedHealth Group (Duluth, MN) nel mese di set 2015
Colloquio
The interviewing process took about 45 minutes.. The Hiring Manager was friendly and to the point. She was specific about the responsibilities and expectations for the position. Then asked 3 behavioral questions on Customer Service experiences. The interview was not stressful, more like talking to a friend.
Domande di colloquio [1]
Domanda 1
Give me an example of a time you went over and above expectations in customer service in your last position?
Ho sostenuto un colloquio presso UnitedHealth Group
Colloquio
The interview process was quick. During the process my recruiter was able to explain everything in great detail. It was a refreshing experience. It consisted of in person and group interviews.
Domande di colloquio [1]
Domanda 1
Explain a situation where you had to assist an unhappy customer.
Ho sostenuto un colloquio presso UnitedHealth Group
Colloquio
Once you finally get a call it’s a quick interview process. I did 2 interviews but decided to move on. Pretty standard stuff, will ask you about previous insurance and/or customer service experience. Low entry level pay.
Domande di colloquio [1]
Domanda 1
General customer service experience on my resume, if I had any insurance experience
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso UnitedHealth Group (Port St Lucie, FL) nel mese di nov 2025
Colloquio
Interview process is different. You receive an email interview to go over the position and answer questions and you video your answers. If selected you continue on to the next interview with and find out if you got the position or not.
Domande di colloquio [1]
Domanda 1
Normal interview question, introduce yourself, tell me about a time when you had to deal with an upset customer and how did you handle it? How do you handle constructive critism.
