Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Universal Orlando Resort nel mese di ago 2013
Colloquio
2 rounds of interviews. 1st was one on one, basic questions about past experiences, what you would offer to UO. 2nd was a group interview with 6 supervisors and 4 candidates including myself. Asked to tell about ourselves, experience, and asked about difficult customer situations.
Domande di colloquio [1]
Domanda 1
Unreasonable guest request and how did you deal with it.
Also there was a typing test, which was easy but unexpected.
Ho presentato la mia candidatura online. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso Universal Orlando Resort (Orlando, FL) nel mese di nov 2016
Colloquio
There are two interviews. The first one was a one-on-one interview with a HR representative asking more basic questions like why do you want this particular position. The second interview is a group panel interview where they ask you situational questions.
Domande di colloquio [1]
Domanda 1
Describe a time where you faced a sudden change in the workplace, and how did you handle it?
Ho presentato la mia candidatura online. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso Universal Orlando Resort (Orlando, FL) nel mese di nov 2016
Colloquio
Two interviews. First one-on-one interview a breeze, pretty straightforward. Second interview is a panel interview with three-four hiring managers and five other candidates. Good questions, mostly past experience customer-guest service questions.
Domande di colloquio [1]
Domanda 1
Explain a situation where you went above and beyond for a guest and was the guest satisfied?
Ho presentato la mia candidatura online. La procedura ha richiesto 2 giorni. Ho sostenuto un colloquio presso Universal Orlando Resort (Orlando, FL) nel mese di mag 2016
Colloquio
Very efficient and to the point. Preliminary questions are straight forward and show whether or not you are qualified for the position. The preliminary interview was with a member of the staffing department, and the second and final interview was a panel interview in front of Supervisors for that field.
Domande di colloquio [1]
Domanda 1
Describe a time you had a negative interaction with another co-worker and how you dealt with that problem.
