Domande di colloquio presso Untapped

I want to be clear, everyone I spoke with at Untapped was extremely pleasant and smart and wonderful. I have zero complaints about the people. The process and the communication is what needs to be addressed. I interviewed at Untapped in March & April of 2022. The process took over a month in which I had 8 interviews, one included a panel of 3 people, and I met with a total of 10 people. It was an extremely time consuming process, I took much time off of work and put in so much effort and pride into preparing and into my presentation and all of my interviews. I kept being told by the recruiter that all of my feedback has been extremely positive and I have a great chance of getting an offer and to stay patient so they can give everyone else a chance at least. One recruiter even told me before my last interview that if the call went well, they would extend an offer. I thought the call went amazing and I was so excited and proud of myself. A few days later, I got a call from the same recruiter saying they are not giving me an offer because I don't have the right experience. A shock, to say the least. So over a month of interviews and being told an offer would be extended and that my chances were higher than the other candidates - now I don't have the right experience? This could have been determined after my initial phone call. Or after my second...or my third... Again, the people at Untapped are unmatched. I loved meeting and speaking to all of them. I have so much respect for everyone but you have to fix this process and your communication. Recruiters should always be neutral in my opinion, don't give someone false hope like that. It's so frustrating and sad and soul crushing to put in so much effort and to literally be told I would get an offer to have it ripped out from under you with a BS excuse like "you don't have the right experience." You should have had these conversations about experience way earlier in the process. The reason for my review, if anyone is reading this and is in the process of interviewing with Untapped - take it upon yourself and communicate heavily and ask for constant updates and ask these questions so you can avoid this shock and frustration. Anyone would be lucky to work here, I truly believe that. I'm still so sad I didn't get this position. But the process and the communication needs to be better. Candidates deserve that, it's brutal out here right now.

I was highly impressed with Untapped's (known as Canvas, at the time of interview) process up until the very end. I was contacted almost immediately by a recruiter and was able to schedule a first screen within 48 hours. Everything after that was well taken care of and organized by the team. Each step of the process was communicated proactively, and there were no major hiccups as I went through each phase. The next round consisted of four separate interviews with different cross-functional members which would be collaborating with this role. There were a couple of schedule conflicts that eventually caused certain interviews to be shuffled around, but this was completely understandable, and this didn't bother me. The day after my last interview, I received a message from the initial recruiter saying that everyone I spoke to had positive remarks about me, and a decision would be coming shortly. That's where the communication ended. A couple of days went. Then a week went by. Then two. Nothing. I also followed-up a couple of times during this time span to no avail. After reading about the company's culture and mission, it seemed like I had stumbled upon a dream opportunity. However, the anxiety caused by the recruiting team's silence is something I wouldn't wish on anyone. I read another individual's review on the interview process and realized that ghosting their candidates might be the company's norm. I consider myself fortunate to have found another person's review, because it gave me the closure I needed when the company refused to say anything. For a company working within the talent-acquisition space, why does it believe that this is acceptable? The outreach and interview process was near-perfect. Everything after was horrible.