Ho presentato la mia candidatura di persona. Ho sostenuto un colloquio presso Unum (Columbia, SC) nel mese di giu 2022
Colloquio
Fairly Straightforward for what you are interviewing for. Mock calls with manager on the line and another manager in the room. Work through script and handling challenging customer service expectations.
Altre recensioni di colloqui per Customer Service Representative presso Unum
It was a relatively quick process. About a one week turn around from application to interview. All were video/phone interviews for a remote position. Very basic customer service and experience based questions.
Domande di colloquio [1]
Domanda 1
Tell me about a time you dealt with a difficult/upset customer. All were experience questions.
Ho presentato la mia candidatura tramite un'agenzia di reclutamento personale. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Unum (Chattanooga, TN)
Colloquio
Asked the usual interview questions "How do you handle difficult calls?" and "How do you manage your time?" It felt like a conversation in the session and I did not feel nervous.
Ho sostenuto un colloquio presso Unum (Chattanooga, TN)
Colloquio
Yes they interview and it is a tedious process. Will phone you and then call for in person interview. Will offer job over the phone. Asked around twenty different questions in both interviews.
