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      UpGuard

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      Ricerche correlate: Recensioni su UpGuard | Offerte di lavoro di UpGuard | Stipendi di UpGuard | Benefit di UpGuard
      Colloqui di UpGuardColloqui per Technical Account Manager presso UpGuardColloquio di UpGuard


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      Le migliori aziende per "stipendio e benefit" vicino a te

      avatar
      BTC Business Technology Consulting
      3.7★Stipendio e benefit

      Colloquio per Technical Account Manager

      14 lug 2020
      Candidato anonimo a colloquio
      Nessuna offerta
      Esperienza negativa

      Altre recensioni di colloqui per Technical Account Manager presso UpGuard

      Colloquio per Technical Account Manager

      15 mar 2023
      Candidato anonimo a colloquio
      Nessuna offerta
      Esperienza negativa
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso UpGuard nel mese di gen 2023

      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto un giorno. Ho sostenuto un colloquio presso UpGuard nel mese di lug 2020

      Colloquio

      Completed the application through Lever. A few days later received request to interview via zoom. At the end of interview I was told they are looking for someone with 2+ years experience. I was told my resume was pulled because it looked good and I had a great cover letter. If my resume had been read, one would have noticed I didn't have 2 years of experience. I felt like the interview was a waste of time if I was not qualified, especially during a pandemic. I was told I was schedule for an interview for a different position that had not been approved. I would have appreciated not being called at all if I didn't meet the qualifications or if the person would have been honest and said they didn't like me after I answered their questions. I understand the company is a startup, but it's unprofessional to schedule an interview in this way

      Domande di colloquio [1]

      Domanda 1

      Tell me about yourself outside of work.
      Rispondi alla domanda
      1
      avatar
      Risposta di UpGuard
      5y
      Hi there, I'm Spiro and I'm the one who interviewed you. I'm sincerely sorry that you came away with a negative experience from your interview with me. We will often give someone with potential the chance to interview, even when they don't tick all the boxes. We would never book an interview with someone we considered no chance of being successful, as we would not want to waste our, or your, time. I understand your frustration though, and your feedback has shown me how I can improve on communicating this at the start of the interview process. My intention was simply to give you an opportunity. If you still have my details on hand, feel free to reach out. I would love the chance to address your concerns directly with you over the phone. Spiro

      Colloquio

      First step was a call with a recruiter. Second was a call with the hiring manager. Third was an assignment. Was turned down after spending 10 hours putting together a very thorough and professional presentation. What was the reason they gave for not moving forward? After being told the assignment was to see the quality of my work, and given vague assignment instructions that were completely open to interpretation, they said I “missed the mark on what an Upguard user group is.” What? Are you kidding me? You don’t put someone through this process and all the time and effort to turn them down for such a ridiculous excuse. It was a blessing in disguise not get an offer to work for a company like this. I should have known when the first question I was asked by the recruiter was “what do you like to do outside of work? Run, don’t walk away from this company!

      Domande di colloquio [1]

      Domanda 1

      What do you like to do outside of work? Also asked a few easy technical questions.
      Rispondi alla domanda
      2
      avatar
      Risposta di UpGuard
      3y
      Hi there, Thank you for sharing your feedback on your experience with our recruitment process. I respect your frustration in not progressing further in our process, considering the time you chose to invest in preparing your assignment. The aim of asking candidates to carry out a thought assignment as part of our process is not only to assess the candidates abilities relating to the specific role, but to understand how they go about seeking clarification to ensure they understand requirements, the degree to which they conduct research to learn more about a topic or in this case, our product and user group; and their ability to produce relevant and engaging content - especially in a role which will engage directly with our customers. While I am not familiar with your specific application or the assignment you presented, our Chief Customer Officer has offered to provide you with more specific feedback as to the reasons why you were not successful in progressing to the final stage of our process. If you would find value in this, please reach out to me at careers@upguard.com so we can arrange a suitable time. Thanks again for taking a moment to share your feedback. There are some learnings in this which I will share with my team to ensure we avoid other candidates having the same experience in the future. I wish you all the best with your employment search. Regards, Marcus

      Colloquio per Technical Account Manager

      23 mar 2022
      Candidato anonimo a colloquio
      Nessuna offerta
      Esperienza negativa
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso UpGuard nel mese di feb 2022

      Colloquio

      I generally take interviews as an opportunity to learn and grow. The lesson from the interview with UpGuard is to watch for red flags. This company does not respect your time or your effort. They also seem to expect you to have knowledge that only a current employee would know. First, red flag is their practice of giving a writing assignment to practically everyone. I’ve been a hiring manager many times and have used writing assignments. It is a very good way to differentiate candidates who are close. UpGuard seems to give them to EVERYONE. Your first interview is with and recruiter who is providing the standard preliminary screening. As long you don’t raise red flags they seem to advance everyone else through to the next interview. But they also give you a writing assignment at that point. The recruiter says that they expect it to take “a few hours”. Well if you are the kind of person who likes to do a good job you are going to put in QUITE a few hours on this. Doing deeper research into the company, reading blog posts, watching product demonstrations and future product announcements, then putting together a presentation, an a memo outlining your strategy and thinking behind the presentation. That’s not a one or two hour effort, that’s a four to eight hour effort. I have no problem with that for candidates who are in a final round, but as a first step this is disrespectful of the time of the people applying, most of whom are not under serious consideration yet. Second red flag is their expectation of your knowledge of their day to day job functions or how they try to gauge that knowledge. I try to learn and grow from interviews, so I always ask what reservations someone may have about me as a candidate. The feedback I got was that I had a good high-level knowledge of what the company does, but it was not detailed enough. I did about 8 hours of research on UpGuard, reading their website and blog, watching their product videos and events, reading reports, case studies and breaches. When I was talking about things I liked about UpGuard the interviewer made the comment that “that’s another team that does that.” So the take away is what? I know about what UpGuard does on a day to day basis but not the Technical Account Management team specifically? Do you expect me to be able to talk about the daily tasks of a Technical Account Manager at UpGuard specifically? I didn’t find the video or blog post titled “a day in the life of a Technical Account Manager”… I think I dodged a bullet on this one. They don’t seem to respect peoples time or effort, which probably extends to their employees. They also don’t seem to understand what they want from candidates or how to ask questions to get to the information that they want.

      Domande di colloquio [1]

      Domanda 1

      What do you like about UpGuard
      1 risposta
      1