4y
Dear Reviewer,
Due to the shifting work needs of a creative agency there can be re-evaluations of open positions even part way through the interview/hiring process. It’s not unusual to start the process planning to hire one position and realize the reality of the job needs are different or more specialized than anticipated. Also, commonly, we will have an applicant apply for one position and find their skills and experience are better suited for a different role. When those needs or considerations change, we try to communicate them as clearly as possible. We thought we had done so in this case, however, from your review is sounds as though there was a miscommunication. We can only promise to strive to be better at this in the future and work with our Hiring Team to communicate with our pool of applicants more effectively.
Culture has become a huge focus of our workplace and something we actively try to cultivate and protect. When we look to bring on new team members, we want to make sure they are not only in the best position for their skill set but a good fit for the team and culture. Agency work can have deadlines and workloads that change rapidly, and we try to make sure any potential team member comes into the work with the ability to prioritize and adapt. As a result, our interview process includes both technical and behavioral questions to gauge work motivations, the best support structures, and how we may need to adjust internally for the candidate to succeed. We also try to include at least one department member for the potential position as they help provide nuance and expertise on the work.
Even though it wasn’t a perfect match for this position, we did offer a one-month contract, as we had been impressed by the skills and experience you brought. We are saddened that it didn’t work out and wish you the best in your future endeavors.
