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      Ventrica

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      Ricerche correlate: Recensioni su Ventrica | Offerte di lavoro di Ventrica | Stipendi di Ventrica | Benefit di Ventrica
      Colloqui di VentricaColloqui per Customer Service Advisor presso VentricaColloquio di Ventrica


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      Colloquio per Customer Service Advisor

      4 giu 2022
      Dipendente anonimo
      Offerta accettata
      Esperienza positiva
      Colloquio facile

      Candidatura

      Ho sostenuto un colloquio presso Ventrica

      Colloquio

      Assessments in Maths, English, customer service, and an interview which was on Teams for a working from home post. The two interviews I had were sympathetically conducted with standard customer service questions.

      Domande di colloquio [1]

      Domanda 1

      Explain how you dealt with an unhappy customer.
      Rispondi alla domanda

      Altre recensioni di colloqui per Customer Service Advisor presso Ventrica

      Colloquio per Customer Service Advisor

      9 giu 2025
      Dipendente anonimo
      Offerta accettata
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho sostenuto un colloquio presso Ventrica

      Colloquio

      It was a group interview process which had two stages. The group interview was enjoyable and I was accepted to the next stage which was a solo interview. The Group interview was about Charlotte Tilbury products and interactive and then the next interview stage was competency base

      Domande di colloquio [1]

      Domanda 1

      They told us to get one item and try and sell it in front of the group
      Rispondi alla domanda

      Colloquio per Customer Service Advisor

      21 lug 2016
      Candidato anonimo a colloquio
      Southend-on-Sea, England
      Nessuna offerta
      Esperienza negativa
      Colloquio facile

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso Ventrica (Southend-on-Sea, England)

      Colloquio

      I applied for the job on a Saturday and got a call back from them on the Monday and arranged for an written assessment and a 1 to 1 interview on the Thursday morning. The written assessment was a spelling, grammar and numeracy test which was fairly easy and the 1 to 1 interview was also easy with the standard questions usually asked at a telephone advisor interview. Even though I had a pleasant experience at the actual interview I am very disappointed with the treatment after. I was told I would find out within 24-48 hours as they needed people to start in two weeks time and I needed to handed my notice in at work, didn't hear anything at all by the following Wednesday so I called up myself, spoke to someone else and they told me the recruiter was at an interview and would call me back as soon as she could, haven't heard a thing since which was nearly 2 weeks ago. Wish they would of told me that I hadn't got the job so I could of learned what I done wrong at the interview so I didn't do it again. Also the waiting around and wondering wasn't very nice either.

      Domande di colloquio [4]

      Domanda 1

      Why do you want to work for us?
      Rispondi alla domanda

      Domanda 2

      Name a time you had a difficult customer and how did you over come it?
      Rispondi alla domanda

      Domanda 3

      Explain a time when you went above and beyond for a customer?
      Rispondi alla domanda

      Domanda 4

      Why should we hire you over everyone else?
      Rispondi alla domanda
      4
      avatar
      Risposta di Ventrica
      9y
      Thank you for taking the time to leave this interview review. I am very happy to hear that you had a pleasant experience with us. But, I am very concerned to hear that you have not been contacted, as there is a very strict procedure in place for recruitment. I have forwarded your feedback onto our recruitment manager who will investigate this further however, in the meantime if you could provide us with your full name and date of interview via email - ventricadigital@ventrica.co.uk that would be a fantastic help into finding out exactly what happened! I look forward to hearing from you and resolving this matter. Many thanks, Rosie.