I went into the office area of where the job was located and met a person for my interview. They basically sat me down and asked several basic interview questions. Nothing was really outside of the ordinary by any means. I believe I had to take a computer skills test to see if I was computer literate. There was also a test where you acted like a customer service agent for a fake company and had to use problem solving skills. Also included was a standard drug test.

The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.