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      Verizon

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      Ricerche correlate: Recensioni su Verizon | Offerte di lavoro di Verizon | Stipendi di Verizon | Benefit di Verizon
      Colloqui di VerizonColloqui per Fiber Customer Support Analyst presso VerizonColloquio di Verizon


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      Colloquio per Fiber Customer Support Analyst

      1 feb 2012
      Dipendente anonimo
      Pittsburgh, PA

      Altre recensioni di colloqui per Fiber Customer Support Analyst presso Verizon

      Colloquio per Fiber Customer Support Analyst

      1 dic 2020
      Dipendente anonimo
      Offerta accettata
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho sostenuto un colloquio presso Verizon

      Offerta accettata
      Esperienza positiva
      Colloquio facile

      Candidatura

      La procedura ha richiesto più di una settimana. Ho sostenuto un colloquio presso Verizon (Pittsburgh, PA) nel mese di gen 2012

      Colloquio

      I applied on the website on a Sunday evening. Monday morning I was contacted for my first telephone interview. I scheduled that interview for Tuesday afternoon. After the interview (which was a personality interview) I received an email telling me I qualified for the position and to schedule skills testing. I scheduled the testing for the first available date which was Thursday morning. The testing consisted of an IQ test, a behavioral test and a Skills assessment. I passed all tests and was granted a 2nd phone interview for Friday afternoon. This interview was with 2 people from HR who asked pretty much the same types of questions as the first phone interview. I received notice on Monday morning via email that I still qualified for the position and a rep would call me when they had an available job opportunity. I got the call with the job offer on Monday evening and accepted the offer over the telephone.

      Domande di colloquio [1]

      Domanda 1

      Tell me about a time you were in a difficult situation and how did you handle it.
      Rispondi alla domanda
      3

      Colloquio

      It was a virtual testing and interview process and it went very smooth for me. Most of the communication was via email and culminated in a virtual interview with a supervisor and a manager.

      Domande di colloquio [1]

      Domanda 1

      Something difficult I’ve dealt with in previous jobs
      Rispondi alla domanda

      Colloquio per Fiber Customer Support Analyst

      25 feb 2020
      Dipendente anonimo
      Silver Spring, MD
      Offerta accettata
      Esperienza negativa
      Colloquio facile

      Candidatura

      Ho presentato la mia candidatura tramite un selezionatore. La procedura ha richiesto 3 mesi. Ho sostenuto un colloquio presso Verizon (Silver Spring, MD) nel mese di nov 2019

      Colloquio

      A little clunky, but the actual interview with the recruiter was not bad. No specific, technical questions about the job itself, which would have been helpful to both interviewer and interviewee. Once it was handed off to HR, it went off the rails. She was rushed, very much bothered, curt, condescending and even mildly sarcastic. She begrudgingly answered my questions, but after the offer letter was issued, she refused to answer basic questions about benefits, leave, or other HR-specific questions she could've easily answered. Her response, if any, was incomplete, incorrect, or she passed the buck.

      Domande di colloquio [1]

      Domanda 1

      What percentage of your current job is troubleshooting?
      1 risposta

      Colloquio per Fiber Customer Support Analyst

      22 mag 2017
      Dipendente anonimo
      Syracuse, NY
      Offerta accettata
      Esperienza positiva
      Colloquio difficile

      Candidatura

      Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Verizon (Syracuse, NY) nel mese di mar 2017

      Colloquio

      Typical Situational based questions, where you had to put yourself into a situation and explain in detail how you handled the situation, including the outcome. They also do a tour as part of their interview. I had a two person panel, consisting of one of the Center Managers and one of the Technical Supervisors.

      Domande di colloquio [1]

      Domanda 1

      You have a customer who called in, upset about their dispatching being cancelled because of severe weather in the area
      1 risposta