Ho presentato la mia candidatura di persona. La procedura ha richiesto un giorno. Ho sostenuto un colloquio presso Verizon (Webster, NY) nel mese di ott 2017
Colloquio
Was able to walk in and fill out an application and do interview right there. Tested on typing speed (very easy), asked how I would react to certain situations (looking for empathy and excitement towards customers). Easy interview
Domande di colloquio [1]
Domanda 1
If someone called in saying they broke their phone and they're going on their honeymoon cruise tomorrow and they need a new phone, how would you react?
Ho presentato la mia candidatura online. La procedura ha richiesto 3 giorni. Ho sostenuto un colloquio presso Verizon (Cincinnati, OH) nel mese di mag 2026
Colloquio
The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.
Domande di colloquio [1]
Domanda 1
How would you handle an angry or disgruntled customer?
Ho sostenuto un colloquio presso Verizon (Hazelwood, MO)
Colloquio
Lengthy and the paperwork is extremely confusing to fill out and submit. Thank you. But other than that really nice people. They hire through a 3rd party called Rose International…. Very helpful people
Unprofessional interview, and unfair. Being bilingual and many years of customer service experience they decided to pass due to many years of experience. The interviewer also looked unorganized and was bias.
Domande di colloquio [1]
Domanda 1
Tell us a time where you overcame an obstacle and how