Ho presentato la mia candidatura online. La procedura ha richiesto 2 mesi. Ho sostenuto un colloquio presso Verizon (New York, NY)
Colloquio
First you have to take computerized exam. Once you pass that exam, they call you in for an in-person interview. If they like what they hear, they give you a call with the job offer as far as pay, training info, schedule etc. FYI, once you quit your current job to go work for Verizon, the job is not guarantee as you have to go through couple of month training to take yet another test where someone from management is calling in pretending to be a customer and you have to navigate through Verizon computer system and place order, make sure you follow Verizon dialogue and selling process without missing anything if not you will fail test.
Domande di colloquio [1]
Domanda 1
I was given a scenario like if a customer calls in with a problem, how would you calm that person down and at the same time sell them a product at the end of that call?
Ho presentato la mia candidatura online. La procedura ha richiesto 3 giorni. Ho sostenuto un colloquio presso Verizon (Cincinnati, OH) nel mese di mag 2026
Colloquio
The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.
Domande di colloquio [1]
Domanda 1
How would you handle an angry or disgruntled customer?
Ho sostenuto un colloquio presso Verizon (Hazelwood, MO)
Colloquio
Lengthy and the paperwork is extremely confusing to fill out and submit. Thank you. But other than that really nice people. They hire through a 3rd party called Rose International…. Very helpful people
Unprofessional interview, and unfair. Being bilingual and many years of customer service experience they decided to pass due to many years of experience. The interviewer also looked unorganized and was bias.
Domande di colloquio [1]
Domanda 1
Tell us a time where you overcame an obstacle and how
