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      Verizon

      Azienda coinvolta

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      Ricerche correlate: Recensioni su Verizon | Offerte di lavoro di Verizon | Stipendi di Verizon | Benefit di Verizon
      Colloqui di VerizonColloqui per Customer Service Representative presso VerizonColloquio di Verizon


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      Colloquio per Customer Service Representative

      28 apr 2018
      Dipendente anonimo
      Elgin, SC
      Offerta accettata
      Esperienza positiva
      Colloquio facile

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 4 settimane. Ho sostenuto un colloquio presso Verizon (Elgin, SC) nel mese di apr 2018

      Colloquio

      There's 3 parts of this interview process. I applied 3/21/18, and then I received an invitation email to take an 90 min assessment on 03/23/18. The assessment basically checks your knowledge of logical common sense, speed of typing, and multi-tasking. I received an email on 03/26/18 that I've been selected for a phone interview. I set up the phone interview and it took place on 03/29/18. The phone interview were basic questions of background, and understanding the position that you applied for, and the company's procedures and environment. Some behavioral questions were included also. the phone interview last about 45 mins. 04/10/18 I received a call from a recruiter to set up face to face interview, i missed the call and was left a voice mail. I called back an hour and a half, and the recruiter informed me all the slots were taken. So i had to follow back up with the recruiter the next following day. I was able to set up an face to face interview on 04/13/18. Make sure you stay by your phone, because if you miss the call and unable to get with the recruiter right away the time to choose your face to face interview can be delayed. On that given date of my face to face interview, in my opinion, it was extremely easy, the support manager was Awesome we clicked right away. A lot of knowledge given on the workplace environment, their benefits package, pay rate, and shift bid process. The interview also include behavioral questions for the first part of the interview, then the second required role playing. the interview was about and 1 hr and a half. After the interview i received an follow up email on 04/24/18, i replied to the email with information the email requested the next day and i received a call on 04/14/18 that i GOT THE JOB!!!!!!!!! The process can be long, but it is worth it! I start 05/22/18 and i cant wait just waiting on background check, and drug test and I am good to go! Make sure your information on your resume is correct! They check everything for background

      Domande di colloquio [1]

      Domanda 1

      Name a time you had an irate customer, and how did you handle the customer? Name a time you had to go over and beyond to satisfy a customer. Sell a product to an Irate customer(role play)
      Rispondi alla domanda

      Altre recensioni di colloqui per Customer Service Representative presso Verizon

      Colloquio per Customer Service Representative

      26 mag 2026
      Candidato anonimo a colloquio
      Cincinnati, OH
      Offerta rifiutata
      Esperienza positiva
      Colloquio facile

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 3 giorni. Ho sostenuto un colloquio presso Verizon (Cincinnati, OH) nel mese di mag 2026

      Colloquio

      The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.

      Domande di colloquio [1]

      Domanda 1

      How would you handle an angry or disgruntled customer?
      1 risposta

      Colloquio per Customer Service Representative (CSR)

      31 gen 2026
      Dipendente anonimo
      Hazelwood, MO
      Offerta accettata
      Esperienza neutra
      Colloquio nella media

      Candidatura

      Ho sostenuto un colloquio presso Verizon (Hazelwood, MO)

      Colloquio

      Lengthy and the paperwork is extremely confusing to fill out and submit. Thank you. But other than that really nice people. They hire through a 3rd party called Rose International…. Very helpful people

      Domande di colloquio [1]

      Domanda 1

      How I would be an asset to the company
      Rispondi alla domanda

      Colloquio per Customer Service Representative

      19 gen 2026
      Candidato anonimo a colloquio
      Nessuna offerta
      Esperienza negativa
      Colloquio facile

      Candidatura

      Ho sostenuto un colloquio presso Verizon

      Colloquio

      Unprofessional interview, and unfair. Being bilingual and many years of customer service experience they decided to pass due to many years of experience. The interviewer also looked unorganized and was bias.

      Domande di colloquio [1]

      Domanda 1

      Tell us a time where you overcame an obstacle and how
      Rispondi alla domanda

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