Very comfortable, phone interview was brief but we set up for a skills test, arrived at the test in business attire and didnt have to wait long, test was pretty straightforward telco skills but the feedback I recieved from the other applicants there was that they didnt know most the anwsers ( I think I only knew about half). A few days later I recieved a telephone call for a 1 on 1, that went fine with pretty basic questions, i.e. what would you do if a customer is being unreasonable, your hero, working on a team, etc. few days after that recieved a job offer!