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      Verizon

      Azienda coinvolta

      Circa
      Recensioni
      Stipendi e benefit
      Lavori
      Colloqui
      Colloqui
      Ricerche correlate: Recensioni su Verizon | Offerte di lavoro di Verizon | Stipendi di Verizon | Benefit di Verizon
      Colloqui di VerizonColloqui per Customer Service Representative presso VerizonColloquio di Verizon


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      Colloquio per Customer Service Representative

      19 nov 2014
      Dipendente anonimo
      Columbia, SC
      Offerta accettata
      Esperienza positiva
      Colloquio difficile

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 4 settimane. Ho sostenuto un colloquio presso Verizon (Columbia, SC) nel mese di nov 2014

      Colloquio

      The same day I applied, I received an email requesting I schedule a time for a phone interview. I scheduled my phone interview for the next week and reviewed the information attached in the email as well which had information on the company, training schedule if hired, salary if hired and details on a product. During my phone interview, I was questioned about my past work history, why I wanted to work for Verizon and situational questions. The phone interview took about an hour. They gentleman conducting my interview said I did well and asked me to come in for an assessment the following week. The assessment was ok. However, in some sections, it is hard to gauge how well you may be doing because the questions and tasks were so left field in my mind. The assessment took me around 30-40 minutes to complete. After I finished the assessment I was taken out of the room and was told I passed and scheduled a 1:1 interview the next day. I enjoyed my 1:1 interview because I was in a comfortable room with one supervisor who made me feel at ease so that interview went well and lasted 45 minutes. I had to answer more situational questions, sell a product and do a mock customer call. I was told they would be in contact with me when they made a decision. A week later I was called and had to confirm information on my application and then they offered me the position.

      Domande di colloquio [1]

      Domanda 1

      "How does Verizon fit into your career goals." "Name a time you had to deal with a difficult customer." "Name a time I had to complete a difficult task in a small time period."
      1 risposta
      3

      Altre recensioni di colloqui per Customer Service Representative presso Verizon

      Colloquio per Customer Service Representative

      26 mag 2026
      Candidato anonimo a colloquio
      Cincinnati, OH
      Offerta rifiutata
      Esperienza positiva
      Colloquio facile

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 3 giorni. Ho sostenuto un colloquio presso Verizon (Cincinnati, OH) nel mese di mag 2026

      Colloquio

      The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.

      Domande di colloquio [1]

      Domanda 1

      How would you handle an angry or disgruntled customer?
      1 risposta

      Colloquio per Customer Service Representative (CSR)

      31 gen 2026
      Dipendente anonimo
      Hazelwood, MO
      Offerta accettata
      Esperienza neutra
      Colloquio nella media

      Candidatura

      Ho sostenuto un colloquio presso Verizon (Hazelwood, MO)

      Colloquio

      Lengthy and the paperwork is extremely confusing to fill out and submit. Thank you. But other than that really nice people. They hire through a 3rd party called Rose International…. Very helpful people

      Domande di colloquio [1]

      Domanda 1

      How I would be an asset to the company
      Rispondi alla domanda

      Colloquio per Customer Service Representative

      19 gen 2026
      Candidato anonimo a colloquio
      Nessuna offerta
      Esperienza negativa
      Colloquio facile

      Candidatura

      Ho sostenuto un colloquio presso Verizon

      Colloquio

      Unprofessional interview, and unfair. Being bilingual and many years of customer service experience they decided to pass due to many years of experience. The interviewer also looked unorganized and was bias.

      Domande di colloquio [1]

      Domanda 1

      Tell us a time where you overcame an obstacle and how
      Rispondi alla domanda

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