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      Verizon

      Azienda coinvolta

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      Recensioni
      Stipendi e benefit
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      Colloqui
      Ricerche correlate: Recensioni su Verizon | Offerte di lavoro di Verizon | Stipendi di Verizon | Benefit di Verizon
      Colloqui di VerizonColloqui per Customer Service Representative presso VerizonColloquio di Verizon


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      Colloquio per Customer Service Representative

      7 feb 2022
      Dipendente anonimo
      Offerta accettata
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 4 settimane. Ho sostenuto un colloquio presso Verizon nel mese di feb 2022

      Colloquio

      This process is very long , it’s been over a month,I still don’t know if I got the job either. (I actually did get the job after posting this!) I got a message on indeed from a recruiter asking if I would like to apply because my resume impressed them. I applied and took their assessment it was pretty long but I passed it. Then I was asked to provide more information about previous employment and previous addresses I’ve lived. Next I had to schedule a phone interview. Phone interview was with a recruiter he was very nice and he said he was highly recommending me and he scheduled my video chat interview the following week. (Heads up, you need to be vaccinated no matter what job you take even if it’s remote) The last step is the video interview. It lasted 45 minutes, the first round of questions was if I would be comfortable working from home, if I’m comfortable with the schedule, etc. the last round of questions was 6 questions. She asked me to name a time when I didn’t have supervisor guidance and how I handled the situation on my own. How I’ve handled irate customers at previous jobs. And the last few questions were odd. She asked me what technology I was excited for and I had to name it and give details about it. The other question was “name a time your employer changed your technology and how did it effect you” It completely caught me off guard so I stumbled a bit especially when she asked me for the specific name of it(I honestly couldn’t remember). Overall it’s a very long process. It’s been 3 days and my dashboard still says “under consideration”

      Domande di colloquio [1]

      Domanda 1

      Name a time when…type of questions
      Rispondi alla domanda

      Altre recensioni di colloqui per Customer Service Representative presso Verizon

      Colloquio per Customer Service Representative

      26 mag 2026
      Candidato anonimo a colloquio
      Cincinnati, OH
      Offerta rifiutata
      Esperienza positiva
      Colloquio facile

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 3 giorni. Ho sostenuto un colloquio presso Verizon (Cincinnati, OH) nel mese di mag 2026

      Colloquio

      The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.

      Domande di colloquio [1]

      Domanda 1

      How would you handle an angry or disgruntled customer?
      1 risposta

      Colloquio per Customer Service Representative (CSR)

      31 gen 2026
      Dipendente anonimo
      Hazelwood, MO
      Offerta accettata
      Esperienza neutra
      Colloquio nella media

      Candidatura

      Ho sostenuto un colloquio presso Verizon (Hazelwood, MO)

      Colloquio

      Lengthy and the paperwork is extremely confusing to fill out and submit. Thank you. But other than that really nice people. They hire through a 3rd party called Rose International…. Very helpful people

      Domande di colloquio [1]

      Domanda 1

      How I would be an asset to the company
      Rispondi alla domanda

      Colloquio per Customer Service Representative

      19 gen 2026
      Candidato anonimo a colloquio
      Nessuna offerta
      Esperienza negativa
      Colloquio facile

      Candidatura

      Ho sostenuto un colloquio presso Verizon

      Colloquio

      Unprofessional interview, and unfair. Being bilingual and many years of customer service experience they decided to pass due to many years of experience. The interviewer also looked unorganized and was bias.

      Domande di colloquio [1]

      Domanda 1

      Tell us a time where you overcame an obstacle and how
      Rispondi alla domanda

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