Ho presentato la mia candidatura online. La procedura ha richiesto 6 settimane. Ho sostenuto un colloquio presso Verizon (Murfreesboro, TN)
Colloquio
S.T.A.R. Format type questions. S.T.A.R stands for Situation, Task, Action Resolution. This is the standard with any type of interview with Verizon, internally as well. The questions are rated on a scale of 1-5 you don't get to see your results in how you did. IF you receive an email or call you did good. If you failed you will get a thanks but no thanks email right away.
Domande di colloquio [1]
Domanda 1
Tell me about a time you were responsible for a developing team that you were not a member, list the steps you took to develop the team and what happened.
Ho presentato la mia candidatura online. La procedura ha richiesto 3 giorni. Ho sostenuto un colloquio presso Verizon (Cincinnati, OH) nel mese di mag 2026
Colloquio
The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.
Domande di colloquio [1]
Domanda 1
How would you handle an angry or disgruntled customer?
Ho sostenuto un colloquio presso Verizon (Hazelwood, MO)
Colloquio
Lengthy and the paperwork is extremely confusing to fill out and submit. Thank you. But other than that really nice people. They hire through a 3rd party called Rose International…. Very helpful people
Unprofessional interview, and unfair. Being bilingual and many years of customer service experience they decided to pass due to many years of experience. The interviewer also looked unorganized and was bias.
Domande di colloquio [1]
Domanda 1
Tell us a time where you overcame an obstacle and how