Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Verizon (Atlanta, GA) nel mese di mar 2011
Colloquio
Basic cookie cutter questions, they want you to be familiar with FCR and ownership, and how would deal with customers issues. there is a lot of room for advancement, however I think that the managers should interview you and not the inexperienced leads.
Domande di colloquio [1]
Domanda 1
Name a time you had to speak with an irrate customer and how did you handle it?
Ho presentato la mia candidatura online. La procedura ha richiesto 3 giorni. Ho sostenuto un colloquio presso Verizon (Cincinnati, OH) nel mese di mag 2026
Colloquio
The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.
Domande di colloquio [1]
Domanda 1
How would you handle an angry or disgruntled customer?
Ho sostenuto un colloquio presso Verizon (Hazelwood, MO)
Colloquio
Lengthy and the paperwork is extremely confusing to fill out and submit. Thank you. But other than that really nice people. They hire through a 3rd party called Rose International…. Very helpful people
Unprofessional interview, and unfair. Being bilingual and many years of customer service experience they decided to pass due to many years of experience. The interviewer also looked unorganized and was bias.
Domande di colloquio [1]
Domanda 1
Tell us a time where you overcame an obstacle and how
