Ho presentato la mia candidatura online. La procedura ha richiesto 6 giorni. Ho sostenuto un colloquio presso Verizon (Newark, NJ) nel mese di gen 2024
Colloquio
Zoom interview or phone call interview allowed. Were hiring for mid-day to night shift, but were flexible with hours. HR or hiring team is very friendly and understanding, a very easy process.
Domande di colloquio [1]
Domanda 1
What skills from past job experience will you bring to this job?
Ho sostenuto un colloquio presso Verizon (Huntington Station, NY)
Colloquio
It was a pretty straightforward interview process. There were two women who interviewed me. We had some usual small talk and then we started with my resume. We spoke about my past job experiences and how I felt it aligned with the position. We spoke about me as a person, my goals, my skills, my work style, my relationship style. We then did a phone call roleplay, which was pretty straightforward. Customer calling about some issue with the service. Make sure you clarify the problem the customer is having with them and to express empathy for their struggles.
Interview was comprehensive and included a computer aptitude test that assessed multitasking ability, processing speed, short term memory, etc. It felt like a video game though and was a little fun. They were interested mainly in my customer service experience.
Domande di colloquio [1]
Domanda 1
Where do you see yourself in 5 years? What motivates you?
