Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Vodafone (Manchester, Inghilterra) nel mese di feb 2018
Colloquio
Filled in an online application form, followed by a telephone interview where I was asked about my customer service experience, what I knew about vodafone and why i wanted to work there. Was invited to an assessment day where we were given an induction about the role, had individual interviews and then had to complete a roleplay exercise
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Altre recensioni di colloqui per Customer Service Agent presso Vodafone
It was an easy interview. Basic questions were asked about my education my previous work experience and my aspirations for the future in regards with this job position. Nice easy going interviewer
Domande di colloquio [1]
Domanda 1
What would you if someone tried to have a fight with you?
Ho sostenuto un colloquio presso Vodafone (Bucarest, )
Colloquio
The interview process for a Vodafone customer service agent typically involves an initial phone screening, followed by an assessment of communication skills, role-playing scenarios, and a final interview with HR.
Domande di colloquio [1]
Domanda 1
Can you describe a time when you had to handle a difficult customer, and how did you resolve the situation?
Interview call then if you pass you will get the second interview.
The second interview at the first was Chatting in Arabic then the interview was in german. Normal interview questions
Domande di colloquio [1]
Domanda 1
What did you know about the account.
What did you do before coming.
