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      Colloqui di VodafoneColloqui per Customer Service Advisor presso VodafoneColloquio di Vodafone


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      Colloquio per Customer Service Advisor

      8 giu 2018
      Candidato anonimo a colloquio
      Stoke-on-Trent, England
      Nessuna offerta
      Esperienza negativa
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura di persona. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso Vodafone (Stoke-on-Trent, England) nel mese di mag 2018

      Colloquio

      So I was called to interview for Vodafone Customer service advisor role at Vodafone Stoke-On-Trent.It turned out that they had not been honest in the advertisement.They had advertised the job to be from Mon-Friday.Only for them to say its actually Monday-Sunday!First shock!Secondly no seats at the reception,most of the interviewees were standing while Vodafone was still preparing for the interview,15 minutes behind schedule!Not to forget the whole place was so dusty,and you could easily get hay fever there,they obviously haven't bother to clean up the dust especially around the waiting area at the reception.And the interview questions is out of place!Like when have you deliver a bad news to somebody?Excuse me!Are we being employed to be a misery maker?Plus they ask you to compose an email to a customer,when they haven't even trained you in their own house style!How are you suppose to know how they like it done!What about their dress code,without being rude or excessively critical,the first lady that attended to us was wearing a leg chain!Although few dressed corporately and smartly at least the mature lady that interviewed me did,but the second one was way too casual,and uninspiring like most of them in their appearances,you will think most of the people working there have come in to work straight from the night club!Or the gym!Smart casual does not mean not to be corporate at all!Lastly my scoring 14/15 on the questions was not enough to be hired!'Lol'.In short the whole process looks like a drama of the absurd.Vodafone you can do better!Far from being impressed!But not bitter,only saying the truth without mincing words,thank you! Tunji Offeyi

      Domande di colloquio [1]

      Domanda 1

      When did you deliver a bad need?
      1 risposta
      avatar
      Risposta di Vodafone
      8y
      Hello and thank you for taking the time to review us. All feedback is extremely helpful, and we will pass your comments on to the right people. We wish you all the best for your future career!

      Altre recensioni di colloqui per Customer Service Advisor presso Vodafone

      Colloquio per Customer Service Advisor

      17 mar 2021
      Dipendente anonimo
      Offerta accettata
      Esperienza positiva
      Colloquio facile

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Vodafone nel mese di mar 2021

      Colloquio

      Very friendly interviewee, was split into two parts. One phone call interview & another face to face interview (over Microsoft teams). This was for a home based job. Asked you to read up on a role play 30 mins before second interview which gets sent over. Very help ful team

      Domande di colloquio [2]

      Domanda 1

      Explain a time when you had to give or had been given good customer service
      Rispondi alla domanda

      Domanda 2

      Role play - a phone call to a customer
      Rispondi alla domanda

      Colloquio per Customer Service Advisor

      16 dic 2020
      Dipendente anonimo
      Alessandria d'Egitto,
      Offerta accettata
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Vodafone (Alessandria d'Egitto, ) nel mese di dic 2020

      Colloquio

      It was new experience and fun and I’ve loved it! The interviewers was friendly enough and helped me and I’m about to start the job within weeks from now . Thanks so much

      Domande di colloquio [1]

      Domanda 1

      Tell us about your self
      1 risposta

      Colloquio per Customer Services Advisor

      5 dic 2022
      Candidato anonimo a colloquio
      Offerta rifiutata
      Esperienza positiva
      Colloquio difficile

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto un giorno. Ho sostenuto un colloquio presso Vodafone nel mese di mar 2019

      Colloquio

      Face to face interview, answer questions re customer service etc sell your self well you will be ok. Dress smart be positive and enthusiastic. Listening task too. Easier than filling out this form though.

      Domande di colloquio [1]

      Domanda 1

      General customer service questions asked
      Rispondi alla domanda