I had a much easier experience than most people since I had an in with the hiring manager. Submitted my resume. About a week later, HR called to schedule the interview. During the interview, I first met with an HR person who asked basic employment eligibility questions and salary requirements. Then I met with one team member, followed by the hiring manager. Took about 1.5 hours overall.

It wasn’t too formal. Three individual interviews with two department team members and one with HR. Basic questions relating to administrative and customer service. General skill sets and attributes questioned.