The interview was hardly an interview; I was just introduced to the job and told what my duties would be. The screening process Extend Health uses is the insurance licensing test for Utah. If you are able to pass that and pass the criminal background check, then you have the job. The insurance exam is not super easy. There were several coworkers of mine who had to retake the test. It isn't necessarily difficult, though. Just watch the videos and do everything you're supposed to and you'll be fine.

Very easy to go through, passed my certification. I can’t recall exactly how it went because it’s years since I became a Benefit advisor. I think once you pass your certification, they immediately take you in for training. If you passed training you start working on floor.