Ho presentato la mia candidatura tramite segnalazione di un dipendente. La procedura ha richiesto un giorno. Ho sostenuto un colloquio presso Wag Hotels (San Diego, CA) nel mese di lug 2016
Colloquio
Easy interview, basic questions. Customer service experience preferred of course. They asked about your strengths and weaknesses and gave scenarios as examples. It helps to look into possible customer service questions beforehand, otherwise having experience dealing with face to face client interactions is all you need, no matter the industry.
Domande di colloquio [1]
Domanda 1
If a client was upset about something, how would you handle it? If a client wanted a discount, what would you do?